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Watch: Tracking truck warranty information with fleet maintenance software

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Editor

Improved maintenance processes, inventory management, and repair order generation and reporting are all staples of fleet maintenance software, but there’s one major component that might not immediately spring to mind but can pay dividends: warranty tracking and recovery.

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Many aftermarket parts come with a warranty ranging anywhere from 90 days to two years. When it comes to tracking the warranty on those parts, things get complicated. Aftermarket part numbers often deviate from OEM numbers, and each aftermarket supplier has its own part numbering system.

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Supplier, brands, part numbers, date put into service—there is no shortage of data points to track. Enter a software solution.

Often times, warranty disputes are caused by a lack of documentation on the part of the fleet. You might stock chassis parts, for example, so there could be a delay of weeks, months or even years before a specific part is installed on a vehicle. The fleet needs to be able to document this and coordinate with the supplier so the part’s actual warranty coverage begins on the installation date.

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