Headlines across the web announce the challenge of a labor shortage, while truck service shops across the country say: “Welcome to the party.” While we have more company in the battle to find the right people with the right skills, the challenges remain. But remember: many of the benefits you offer a technician to join your organization will be the perks to keep him or her employed long-term. Remain up to date with the latest tools, practices, and trends to maintain a comfortable shop environment with the tools and knowledge to succeed.

The shop must also be an environment that promotes an ability for technicians to do their job well with a minimal amount of stress. Prospective employees will likely want to know they are entering an environment that empowers them to perform optimally. Have processes and policies in place to maintain a clean and organized work environment that promotes workplace safety.

For more thoughts on how to recruit, train and retain qualified truck technicians, the two FE Data Center Jasons connect with Talon Thomas, product management, technical engineer, and Jason Hedman, JPRO Product Manager, Noregon.

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