Trimble, Navistar team to help streamline the outsourced truck maintenance process

Trimble, Navistar team to help streamline the outsourced truck maintenance process

While some fleets manage all of their repairs in-house, many will either outsource all or some of this process to a third-party service provider. In fact, customers who utilize TMT Fleet Maintenance and Service Center solution report that between 30-60% of their repairs are outsourced.

To enhance the efficiency of how outsourced repairs are conducted, Trimble recently announced an integration with Navistar that connects the TMT solution with its International 360 repair event management solution. This add-on module for TMT Fleet Maintenance creates a seamless integration that connects users to Navistar’s 700 licensed service centers directly from TMT Fleet Maintenance.

This Navistar integration expands on Trimble’s Connected Maintenance strategy, which also features integrations with other third-party service centers such as TravelCenters of America and enables TMT Fleet Maintenance customers to manage these integrated repair events at more than 5,000 service centers throughout North America.

The TMT/International 360 integration was a focal point of Trimble’s Insight Tech Conference + Expo.

1. Increase Asset Utilization and Limit Downtime

By directly connecting TMT Fleet Maintenance and International 360, users can harness a single system to enter repair requests–both for Navistar and non-Navistar assets–and initiate them more quickly.  This means the repair starts and ends sooner, reducing the amount of time assets spend in the shop and helping you get trucks back on the road faster.

2. Enhance Data Entry and Reduce Risk of Errors

Outsourcing repairs without technology can mean countless phone calls and emails with service centers to get updates on a repair. The integration between Trimble and Navistar eliminates these risks by empowering you to enter and update Navistar repairs all through TMT. By utilizing the integration between TMT and International 360, Knight calculated that they save 10 minutes per repair request entry.

3. Gain Improved Visibility Into the Repair Event Cycle

The TMT/International 360 integration addresses the need for increased trackability of repairs by enabling users to track and communicate with Navistar service centers for repair events. This helps fleets get a real-time handle on where their trucks are in the repair process and creates an electronic audit trail should any questions or issues arise.

You May Also Like

Decisiv adds SRM Sentinel Managed Care to TICO Edge

According to Decisiv, the new addition to the service management platform lets customers to proactively meet service needs and improve uptime.

Decisiv-TICO-TMC-2024-Dick-Hyatt

Decisiv Inc., a provider of Service Relationship Management (SRM) solutions, announced at the TMC 2024 Annual Meeting, that its Decisiv SRM Sentinel Managed Care application has been added to the TICO Edge platform. Decisiv says the addition of SRM Sentinel allows the manufacturer’s dealer network, customers and the TICO Uptime Center to collaborate in real-time for service and repairs.

Noregon announces ZF tractor, trailer telematics collaboration

The two companies demonstrated an early version of the paired telematics collaboration at the TMC 2024 Annual Meeting.

Noregon-TMC-ZF-partnership-telematics
The new Volvo VNL’s connectivity aims to boost productivity, streamline maintenance

Real-time fleet monitoring, remote updates, and extended service intervals for optimized truck performance.

Volvo-connectivity-service-TMC-1400
Pressure Systems International introduces new Geotab Marketplace offering

TireView LIVE integrates with Geotab, providing real-time tire monitoring, analytics and tire management.

PSI-TireViewLive-Geotab-TMC
Serjon highlights cybersecurity training as tech connects trucks

After successful attacks on large fleets, Serjon says it’s important to keep all employees trained on detecting cybersecurity threats.

Trailer Telematics-cybersecurity-attacks-hacking-safety

Other Posts

Noregon releases DLA+ 3.0 Vehicle Interface Adapter

Enhanced speed and auto-detecting Smart Cable technology are among the improvements Noregon is touting over the previous generation.

Noregon-DLA-3.0-Adapter-Kit
Navistar progressing toward autonomous hub-to-hub transport

Autonomous truck testing is underway, and the company expects customer pilots to be delivered later this year.

Navistar-Autonomous-partnership-Plus-international-truck
Intangles introduces diesel particulate filter solution to optimize regeneration

The new solution offers real-time soot monitoring, regeneration quality insights and predictive performance analytics.

Intangles-diesel-particulate-filter-TMC-1400
FE’s February Fab 5 truck trends

Maintenance vs. buying new: We weigh the costly pros and cons of keeping your fleet running.

Fleet-Equipment-February-Top-5-truck-warranties-electric-maintenance-engines-volvo-vnl