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PACCAR Parts recognizes TRP Hemel in Hemel Hempstead, United Kingdom as the 2021 Global TRP Store of the Year. TRP is PACCAR Parts’ exclusive worldwide brand of aftermarket replacement parts for all makes of trucks, trailers and buses. The TRP retail network includes 248 stores in 39 countries around the world.
TRP Hemel is located north of London in a busy transportation hub. The store was awarded for its exceptional training and development of sales and service staff and for ensuring the right parts are in stock at the right time. The store also utilizes PACCAR Parts eCommerce tools and dealer management systems to provide industry-leading retail availability for customers and deliver outstanding customer service. TRP Hemel operates 10 service bays to maximize uptime for all makes of trucks, trailers, buses and light-duty vehicles.
The HTC Group opened TRP Hemel in April 2013 as the UK’s first TRP store. The store utilizes the full TRP product offering and works closely with DAF in the UK to develop the best line of products on the market.