Finding the truck service needle in the data haystack

Finding the truck service needle in the data haystack

Today’s trucks are generating trailer loads of data, and in the service world that means fault codes.

It’s easy to feel overwhelmed by so much information that you want to ignore it and keep doing what you’ve always done. But then we don’t get any better. So let’s buckle down and take a look at what’s important. 

Today’s trucks are generating trailer loads of data, and in the service world, that means fault codes. Start by focusing on the fault codes that are the most numerous or costly–engine and aftertreatment fault codes are a good place to start. 

While fault codes are often considered headaches, think of them as puzzle pieces. You have to take the time to step back from looking closely at the immediate challenge that you’re trying to overcome to see your big truck service picture. What equipment components are taking up the most space on that puzzle’s canvas–that’s where you can start digging into service data so that you can find a solution to a bulk of your aftertreatment service problems, for example, not just fixing one and then fixing the next and fixing the next without recognizing any patterns that could be causing the problems. 

Most importantly, remember that you’re not alone when trying to identify your truck service trends through data. You can lean on industry service and solutions providers, just like we do here at Data Center. So, Noregon tells us how to determine what data sets you need to be paying attention to.

By actively monitoring the most relevant sets of data, you’re likely to see an increase in efficiency and profit. This will additionally establish confidence in the use of telematics in fleet maintenance and operations going forward. With so much data comes so much potential and can be the most beneficial resource as long as you know how to use it. 

Fleet Equipment’s Data Center is sponsored by Noregon. Subscribe to our newsletter to catch every episode as we’ll be diving into use cases, talking with the data pros and making data usage approachable.

You May Also Like

Steer axle application considerations

Let’s go over some of the most important ways in which application affects steer axles.

“Location, location, location” is a well-known real estate industry mantra; in the fleet world, we can change that to “application, application, application.” Doesn’t have quite the same ring to it, but you get what I mean.

There’s no part or component on the truck that isn’t affected by where and how the truck will be used, and this should be the first thing on any fleet manager’s mind when spec’ing a new part. 

Over-the-air updates: Should you activate them in the shop, or have drivers do it?

Are some OTA updates better handled by drivers, and some better to be done in the shop? How do you know which are which?

If you’re not using VMRS, here’s what you’re missing out on

Here are a few VMRS tips that we’ve sourced from across the fleet maintenance industry.

What role could A.I. play in trucking?

There’s a lot of hyperbole out there about A.I. So let’s talk facts, and get to what role it can play in truck service shops.

The importance of ongoing technician training

Plenty of time is spent talking about the importance of training new technicians, but ongoing training is just as important.

Data Center Technician Training

Other Posts

Lytx reports 9.5% uptick in fleet road risks

Following too closely, speeding, distraction, not wearing a seat belt and incomplete stops are top the list of risky driving behaviors.

Generic truck safety
Rivian, Geotab partner on commercial vehicle telematics

Rivian’s embedded telematics and Geotab’s fleet management services will enable fleets to improve productivity, compliance and safety.

Geotab sees 40% drop in collisions through safety technologies

Geotab’s commercial transportation report dives into industry trends, challenges and potential, highlighting the role of advanced telematics.

Trailer Telematics-Geotab-collision-data-mitigation-safety-report-generic
As the seasons shift, so do Decisiv truck service trends

Rising transaction volumes, seasonal shifts and maintenance trend insights.