When the truck service problem is that you don’t know what the problem is

“There’s something wrong with this truck.” That’s the driver’s complaint, but the real problem is that there’s nothing wrong with the truck, according to the diagnostics. No fault codes, no dash lights, nothing. The driver can describe the symptoms, but now your tech has to hunt for the cause of the problem before she can … Continue reading When the truck service problem is that you don’t know what the problem is