Velociti Inc. and Samsara have partnered to create Samsara Technology Support Services, which protects technology investments through system health monitoring, 24/7 mobile repair, inventory management and other services.
According to the companies, the service includes:
- Proactive Remote System Health Monitoring with notifications when technology is in need of repair;
- 24/7 Mobile Repair at a time and place that works best for fleets and drivers;
- Guaranteed completion of technology repairs within seven calendar days;
- Real-time updates over the secure Velogic web-portal with custom dashboards;
- Hardware procurement for mounts, tablets, phones, etc.;
- Inventory Management to ensure replacement hardware is available;
- Scheduling to make sure repairs are completed as quickly as possible; and
- Flat rate pricing with a cost effective per unit/per month subscription.
