Verizon Connect introduces Workforce fleet management solution

Verizon Connect introduces Workforce fleet management solution

Verizon Connect has introduced Workforce, a fleet management solution that the company says can help operations and fleet managers plan, monitor, dispatch, capture form data from the field, and communicate with customers.

Workforce is available in three plans: Essential, Enhanced and Ultimate, which are designed for customers based on different levels of need.

The Workforce plans are designed for customers with different levels of need.

According to the company:

  • The Workforce Essential plan allows customers to easily assign and dispatch work, capture field data via digital forms and monitor productivity through planned vs actual (PVA) reporting.
  • Customers with more complex needs can opt for the Enhanced and Ultimate plans with key enhancements including: intelligent dispatch, which allows customers to easily dispatch work, while taking necessary business constraints, licensing requirements and commercial navigation into account; estimated times of arrival (ETA), which enable businesses to provide up-to-the-minute driver ETA to their customers; and strategic planning, which helps businesses make the best use of their vehicles and field workers through advanced optimization algorithms that allow them to generate and analyze what-if scenarios in near-real-time.

“Operations and fleet managers want one place where they can find everything they need to be able to monitor and adjust work plans throughout the day without compromising productivity,” said Mark Wallin, vice president of product management at Verizon Connect. “Workforce provides a simplified approach to mobile workforce management that gives customers easy access to the actionable data that can help drive operational efficiencies and cost savings.”


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