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Volvo Trucks adds free uptime services package extension

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David Sickels is the Associate Editor of Tire Review and Fleet Equipment magazines. He has a history of working in the media, marketing and automotive industries in both print and online.

During the COVID-19 pandemic, Volvo Trucks North America is extending the coverage period for its Volvo Trucks Uptime Services support bundle at no cost through the end of the year, or for a minimum of three months (whichever is longer).

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The free program extension is retroactive and available on all Volvo Trucks North America models with Uptime Services packages expiring between May 1 and Dec. 31. The coverage on approximately 20,000 VINs will be automatically and seamlessly extended.

The Volvo Trucks Uptime Services bundle includes:

  • Volvo Trucks Remote Diagnostics powertrain package, minimizing unexpected downtime by monitoring Volvo engine performance, Volvo I-Shift transmissions and aftertreatment systems.
  • Web-based ASIST service communications platform, providing digital access to dealers for electronic estimates, repair orders and approvals.
  • 24/7 roadside support from Volvo Action Service (VAS), providing access to Volvo Trucks’ Uptime Center experts headquartered at the company’s headquarters in Greensboro, North Carolina, to manage emergency service, schedule repairs and assist with any issues that happen on the road.
  • Remote Programming updates, enabling direct connectivity with the Volvo Trucks Uptime Center for remote system upgrades using the Volvo Trucks telematics platform.

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