Volvo Trucks introduces mobile app for Asist service management platform

Volvo Trucks introduces mobile app for Asist service management platform

Volvo owners using the Volvo Asist service management platform can now access essential case information through the new Volvo Asist mobile app. Volvo Asist is a web-based tool that allows customers to monitor vehicle status, receive electronic estimates, approve repairs, issue purchase orders, and communicate directly with Volvo Trucks’ North American dealer network.

“The Asist mobile app is another valuable productivity tool for Volvo fleets, owner-operators and drivers,” said Ash Makki, Volvo Trucks North America product marketing manager. “We understand the mobile nature of today’s fleet managers, and especially the demands of those on the road with their vehicle. The Asist app is designed to help you stay connected to your assets, allowing you to see exactly what’s happening with your trucks, including estimates, repairs and schedules. It’s literally Volvo Asist in a portable, pocket-sized format.”

The app’s communication features mirror those that Asist customers use via their laptops and desktops. Users can now communicate directly with dealer service personnel and Volvo Action Service agents at Volvo’s Uptime Center while on the go, and it is paired with Volvo Remote Diagnostics.

“If you’re out on the road and Remote Diagnostics identifies an engine, transmission or aftertreatment issue, it will automatically create a case in Asist and Volvo Action Service agents will find the nearest Volvo dealership or authorized repair center,” Makki said. “Asist app users will receive Remote Diagnostics case updates in real-time, giving them the ability to react to case updates quicker. Fleet managers can also use the mapping feature to pull up the precise location where the fault code occurred.”

The Volvo Assist app is available for Apple and Android mobile devices and is offered free to new truck purchasers and subscribers of Volvo Uptime Services.

You May Also Like

Synop, Geotab announce EV charging integration solution

This integrated solution will combine Synop’s software with Geotab’s data insights.

Synop, an electric vehicle operations platform, and Geotab have announced a partnership that will give fleet operators in North America access to integrated EV charging and energy management within Geotab’s software platform, MyGeotab.

Commercial fleets, which include maintenance vehicles, delivery vans, semi-trucks, rental cars, government vehicles and school buses, face many obstacles when integrating EVs, including energy price volatility, multiple charging requirements, and prolonged charge cycles. According to the companies, integrating Synop’s software with Geotab’s data insights allows customers to manage their EV assets in real-time on a single, unified platform.

Michelin Connected Fleet delivers new suite of fleet-management solutions

Michelin has officially launched the Michelin Connected Fleet brand in North America, bringing an all-new portfolio of fleet-management solutions to the commercial trucking industry that combines connected-vehicle technology with performance analysis and services. Michelin Connected Fleet,  powered by NexTraq LLC, offers solutions for truck management, trailer management, ELDs and driver safety, plus smart report services

Michelin-Connected-Fleet-1400
Explaining the truck operating system that’s spanning makes, models

Platform Science’s Virtual Vehicle aims to be the operating system of the trucking industry.

Kodiak Robotics announces new COO

Kodiak Robotics appoints former USA Truck CEO James Reed as COO.

The importance of flexibility in truck maintenance, ADAS in truck winterization plans

Winterization requires fleets to consider advanced technology, including ADAS for safe driving.

Other Posts

Volvo Trucks announces 2022 Dealer Group of the Year winners

Volvo Trucks announced award winners at the company’s annual dinner in Las Vegas.

Volvo-Dealer-Group-of-the-Year-combo-600-copy-1
Volvo Trucks expands EV charger access with new vendor partner

The company’s Vendor Direct Shipping program now includes five models of EV chargers.

Volvo-EV-Charger-Gilbarco-Veeder-Root-600
Geotab, Cummins partner to enhance OTA connectivity

The Cummins connected software updates will be available within select Geotab devices and compatible engines.

Kenworth, Platform Science partner on virtual vehicle solution

Kenworth and Platform Science join forces to optimize fleet operations with integrated trucks and telematics.