Volvo Trucks North America has enhanced its Remote Diagnostics platform with an advanced analytics platform from global analytics leader SAS. SAS’s analytics support Volvo’s artificial intelligence efforts and provide even greater capabilities for Remote Diagnostics users, allowing for more precise analysis and decision-making, the companies say.

“Machine learning and artificial intelligence are areas we’re putting a lot of emphasis on right now, utilizing the SAS platform,” said Conal Deedy, director of connected vehicle services for Volvo Trucks North America. “We’re uncovering hidden insights in our data and merging that with the truck knowledge from our engineering group. Together we are in a much better situation to understand exactly what the data is telling us and integrating it into the Remote Diagnostics service. We are already seeing the benefits and the future is extremely exciting. With the SAS platform in place, Volvo can process millions of records in real-time, expanding Volvo’s Remote Diagnostics capabilities, which on average helps reduce diagnostic time by 70% and repair time 25%.”

Jason Mann, vice president of IoT with SAS, said Volvo Trucks and SAS have worked together to create a robust, flexible analytics system. “Trucking is a key part of the global logistics system that makes our economies work. Improving performance and lowering costs helps everyone across the value chain. Using a variety of analytical techniques from SAS to extract value from IoT data flowing from each vehicle, Volvo Trucks delivers for its customers—literally and figuratively.”