You know all that data streaming off your truck: fault codes, efficiency data, safety data, and beyond. Yeah, you own that. It’s yours to share with anyone you like.
First, a warning: Be sure whomever you decided to share your data with, be it an OEM dealer or independent service provider can transfer and keep your data secure. Data privacy is a serious issue – ask your service provider about how they handle it.
The barrier to data communication is often that information can’t be aggregated across platforms. Real time analysis of service issues is growing more and more comprehensive thanks to telematics and remote diagnostics; not to mention that service providers, technology developers and OEMs alike are dumping huge amounts of resources, monetarily and beyond, into developing their data network infrastructure.
If you’re just now setting up your fleet’s data center, look for a connected system that has the ability to speed up service process via remote diagnostic reports that provide repair guidance and parts requirements. Electronic signatures on documents can enable remote approval for service write-ups and estimates.
Not only could you leverage it to reduce downtime across all of your assets, but it could also help inform your vehicle scheduling, routing—in fact, your entire asset management plan. To help ensure that your loads get to where they’re going and arriving when your customers need them.
