Shop profile: Kriete Truck Center—Madison
It takes a team to keep trucks moving smoothly through a shop facility and back onto the road, notes Shelley Oldenburg, medium-duty service manager at Kriete Truck Center—Madison.
Why you should consider partnering with an independent heavy-duty service provider
Your fleet’s truck service bottom line depends on you. You’re on the shop floor with your techs, in the back office watching the P&Ls and ensuring that trucks are getting in and out of your facility as efficiently as possible. Yet in today’s world of high freight demand, there’s always more to do and that
Picking the right partner: OEM, Supplier channels
Not only is your parts selection important, but your choice of parts supplier also plays a huge role in your service success. OEMs and suppliers have been pumping big investments into their parts distribution network to make next day, or in some cases same-day, deliveries a reality. Daimler Trucks North America, for example, will open
Good, better, best parts—finding what fits your needs
The array of aftermarket part options runs the quality gamut from “it’ll work” to “it’ll last.” To determine the right part fix for your job, Corneliu Bogdan, Eaton’s director of aftermarket product strategy, recommends looking a few key metrics. “The age of the vehicle and the expected retention period for the asset has to be taken
That tingling sensation: How driver discomfort can reveal areas of the truck in need of maintenance
The driver climbs out of the cab, rubbing a leg when dropping the truck off for regular service. “How’s your day going?” you ask. “Great!” the driver responds, “Except for my leg going to sleep.” “Yeah, I hate it when that happens,” you respond. The conversation goes on as you and the driver discuss the