Navistar introduced a line of battery-electric vehicle ownership solutions at the Advanced Clean Transportation (ACT) Expo in Las Vegas. The OEM says this program is designed to make the transition to battery-electric vehicles (BEVs) as seamless as possible for customers.
The new Navistar program includes a consultative process that guides customers through the entire BEV ownership experience. Navistar consultants provide a customer onboarding experience that involves driver and technician training.
After the customer has taken delivery and completed the onboarding process, Navistar says a new suite of comprehensive ownership solutions has been implemented to meet customers’ operating, maintenance, and service needs through support from Navistar and the International and IC Bus dealer network. Navistar says more than 100 International and IC Bus dealer locations have invested in tools, training and chargers to be authorized to service and support BEV customers.
Navistar says this is tailored to enhance fleet uptime via proactive and scheduled maintenance intervals, proactive parts planning and technician availability, and a new digital ecosystem that is designed to proactively predict service and maintenance needs and increase efficiency at International and IC Bus dealerships.
“Through this approach, Navistar is not only providing customers with reliable battery-electric trucks and buses, but also the competitive financing and full service and maintenance to support their individual electrification journey,” said Fabio Souza, Navistar executive vice president of service solutions. “The future of transportation calls for solutions that solve unique challenges in a complex operating environment. And that requires a trusted partner to successfully navigate. Navistar is simplifying the customer journey with a full suite of operating expertise bundled into a streamlined offering.”
According to Navistar, this suite of comprehensive ownership solutions is available for either five or six years on every new battery-electric truck purchase and covers service intervals and parts pricing through convenient monthly payments available for financing through Navistar Financial to simplify BEV ownership throughout its entire lifecycle. Electric bus terms for comprehensive ownership solutions vary, the OEM said.
