Adding service value with technology and software
Whether maintenance is performed at company shops or by outside service providers, the key question is whether your maintenance choices are resulting in lower costs and reducing downtime. “Effective service programs turn maintenance into a competitive advantage,” says Dick Hyatt, president and chief executive officer of Decisiv. “The most important consideration is that fleets
Kenworth introduces TruckTech+ Service Management System
Kenworth announces the introduction of the Kenworth TruckTech+ Service Management System to help drive uptime by speeding service and repair at Kenworth dealerships. Currently, new Kenworth Class 8 trucks are equipped with Kenworth TruckTech+ Remote Diagnostics, which enables fleets to view real-time vehicle health in the PACCAR Solutions portal. Beginning in 2017, Kenworth will expand
Four ways to shorten truck breakdown times
In a perfect world, trucks would never break down. But you’re not operating in a perfect world. While you can take steps to lessen the chance of a breakdown, there’s no way to completely eliminate them. Despite your best preventive maintenance efforts, products will still fail and your trucks are occasionally going to break down.
Labor estimating: Managing costs is reliant on shop efficiency, data accuracy
It’s probably not a surprise to learn that labor costs account for a sizable portion of a fleet’s total cost of ownership (TCO). What you may not know is that you are not alone if you don’t believe you have a complete and comprehensive understanding of those costs. That conclusion was made clear recently when
