Heavy Duty Aftermarket Dialogue: How running a fleet changed in 2020
The annual Heavy Duty Aftermarket Week (HDAW) is proceeding virtually this year, and as always, it was preceded by Heavy Duty Aftermarket Dialogue. One particular Dialogue session featured the thoughts of several fleets, who shared their experiences in 2020 on topics ranging from e-commerce and parts ordering to in-house vs. outsourced service to general lessons
