Decisiv adds SRM Sentinel Managed Care to TICO Edge
According to Decisiv, the new addition to the service management platform lets customers to proactively meet service needs and improve uptime.
Decisiv introduces revenue potential calculator
The revenue opportunity calculation is enabled by inputting data on the current number of service events, parts and labor sales.
Decisiv adds Cummins-Meritor, Phillips Industries to its service relationship management platform
The suppliers’ digital inspections will be available through the Decisiv SRM platform.
Decisiv reports fleet maintenance, repair cost increases slowed in Q4 last year
The quarterly benchmarking report details higher parts and labor expenses year-over-year.
Decisiv, Daimler Truck N.A. roll out integrated service management solution
Decisiv Inc., an industry provider of Service Relationship Management (SRM) solutions, announced that Daimler Truck North America (DTNA) is now rolling out SRM Case Estimator for Uptime Pro, an integrated solution between the Decisiv SRM and Uptime Pro dealer service management platforms. The two companies announced a partnership in July of 2021 aimed at streamlining Freightliner and
Cummins, Decisiv launch integrated point of service solution
Decisiv Inc. announced the SRM Connector for Cummins Guidanz. The new solution is being made available across North American fleet and service provider networks using the Cummins Guidanz servicing technology suite. Following successful beta testing, Guidanz is now fully connected to Decisiv’s SRM Case service event management application. General availability is scheduled for the second
Decisiv announces automated VMRS encoding
Decisiv Inc., a provider of Service Relationship Management (SRM) solutions, announced a new VMRS encoding for fleets solution. VMRS encoding analyzes individual service operations using machine learning (ML) and artificial intelligence (AI) to interpret information captured during the creation of a repair order and assigns appropriate VMRS codes to completed operations. Encoding takes place independently
Decisiv, TMC: Costs for maintenance and repair rise in first half of 2021
American Trucking Associations’ Technology & Maintenance Council and Decisiv Inc., reported during TMC’s Fall Meeting & Transportation Technology Exhibition, that costs for parts and labor for repairs rose over the first six months of the year. According to the Decisiv and TMC North American Service Event Benchmark Report, labor costs for repair and maintenance increased
Daimler Trucks N.A. partners with Decisiv
Daimler Trucks North America (DTNA) announced a partnership with Decisiv Inc. to integrate its SRM platform with DTNA’s Uptime Pro dealer service management platform. The connectivity between Decisiv SRM and Uptime Pro streamlines estimate creation for dealers, which are then sent to the customer for approval, the companies say. The estimate and approval process is
Mitchell 1 labor estimating guide available in Decisiv Marketplace
Mitchell 1‘s TruckLabor module in the TruckSeries truck repair information software is now available to access in the Decisiv Marketplace. With the added availability of the TruckLabor module, connected Decisiv Marketplace participants can seamlessly launch the labor estimating tool directly from any SRM active repair job. The Decisiv Service Relationship Management (SRM) platform enhances how
