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Direct labor vs. indirect labor in fleet shops

Keeping tabs on labor expenditures is important, but make sure you’re taking everything into account before assigning blame.

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Improve KPIs for your shop and fleet today.

Key Performance Indicators (KPIs) are goals or targets that organizations use to measure progress against their strategic objectives. Tracking KPIs is critical in industries with tight margins – such as commercial transportation – as they help provide managers with insights into performance and efficiency. Businesses can optimize operations and increase profitability by tracking and analyzing

Fullbay: Repair shop sales and labor rates rose in 2023

A new report shows that counter sales and labor rates rose significantly in 2023 from the previous year.

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How to prepare your fleet’s shop for electric trucks

Whether the coming of electric trucks sounds like a threat or an opportunity for your fleet probably depends on how prepared you are.

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Over-the-air updates: Should you activate them in the shop, or have drivers do it?

Are some OTA updates better handled by drivers, and some better to be done in the shop? How do you know which are which?

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Staying safe in the truck service shop

And other top truck service tips from Jake Schell, FE’s resident truck service columnist and Mitchell 1 associate product manager.

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The steps your shop should take as the zero-emissions future becomes a reality

Just because things are changing doesn’t mean the changes are going to make a dent in your profits or your ability to run a smooth fleet operation.

Staying safe in the shop: Navigating hazards and prioritizing protection

Slow down, stop shortcutting, and other tips to keep you safe when servicing heavy-duty vehicles.

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Fullbay survey: Heavy-duty repair shop profits and revenue rose in 2022

In 2020, 20% of shops didn’t know their net profit, but that number dropped to 10% in the 2022 study.

Profit vs. revenue in heavy-duty shop operations

Both revenue and profit contribute to a shop’s overall outcome, but there is still a difference.

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