D. Michael Pennington, Author at Fleet Equipment Magazine - Page 5 of 5
Parts & service part I: the fleet specialist

A well-known business phrase goes something like, “it’s choice, not chance, that can determine your (fleet’s) destiny,” and that certainly holds true for parts and service sourcing. Your fleet operation makes choices – whether relying on your respective OE dealership for the past 10 years, or opting to stay with the independent channel and your

Customer-focused fleet management

The right parts. Talented technicians. Can-do attitude. Delivering what customers want and need. That’s the formula for a unique network of trailer service centers operated by Polar Service Centers, a growing network of 29 locations across the U.S. It’s operated by a team of individual site managers and directed by the group’s president, Craig Fisher,