Mitchell 1 awards 2021 TMCSuperTech Grand Champion with TruckSeries subscription
Mitchell 1 announced it has awarded the 2021 TMCSuperTech Grand Champion, Christopher Tate from Mohawk Truck, with a full-year subscription to Mitchell 1’s TruckSeries repair information software. He will have access to all of the company’s online service information products for Class 4 to 8 trucks. The event was part of the American Trucking Associations’

Mack Trucks announces a Premium Service Agreement program
Mack Trucks has announced the new Mack Premium Service Agreement, a comprehensive maintenance program that simplifies maintenance management and aims to increase uptime, optimize vehicle safety and performance and improve cost of ownership for Mack Anthem, Mack Pinnacle, Mack Granite, Mack TerraPro and Mack LR customers, the OEM noted during a meeting at the TMC

FleetPride acquires Truck Service Company Inc.
FleetPride Inc. has acquired the assets of Truck Service Company Inc. of Chattanooga, Tenn. Truck Service Company has been in business since 1989, providing repair and service work for drivers and fleets in southern Tennessee and northern Georgia. Truck Service Company was founded by Jerry Gamble and is now managed by his two sons, Rodney

Goodyear launches new purchase options for CheckPoint devices
The Goodyear Tire & Rubber Co. will now offer customized leasing options for Goodyear CheckPoint, a drive-over reader device that automatically inspects tire pressure and tread depth and sends actionable insights to fleet managers. The company says that these new leasing options will make Goodyear CheckPoint more accessible to Goodyear national account fleets of all

Decisiv announces automated VMRS encoding
Decisiv Inc., a provider of Service Relationship Management (SRM) solutions, announced a new VMRS encoding for fleets solution. VMRS encoding analyzes individual service operations using machine learning (ML) and artificial intelligence (AI) to interpret information captured during the creation of a repair order and assigns appropriate VMRS codes to completed operations. Encoding takes place independently

Mitchell 1 Truck Shop Management Program to increase fleet integration
Mitchell 1 announced that the latest release of its Manager SE Truck Edition truck shop management software includes new fleet management and communication features. Building on the recent addition of VMRS codes in its TruckSeries truck repair software, the latest upgrade to Manager SE Truck Edition increases a service provider’s capability to integrate and communicate

Mitchell 1 adds VMRS Codes to TruckSeries truck repair software
Mitchell 1 has added Vehicle Maintenance Reporting Standards (VMRS) codes to its TruckSeries suite of truck repair software solutions, the company announced during a press conference at the TMC 2021 fall meeting. Repair facilities using the Quotes Module in TruckSeries will be able to map labor jobs to VMRS codes, giving the vehicle owner a

Mitchell 1 addresses ADAS service complications, talks solutions
Ben Johnson, director, product management, Mitchell 1, noted that advanced driver assistance systems can be impacted by seemingly unrelated repairs. “We talk to shops who say, ‘I have yet to work on an ADAS system,’ but they work on something unrelated that required them to move the ADAS component and that move requires recalibration,” he

Decisiv, TMC: Costs for maintenance and repair rise in first half of 2021
American Trucking Associations’ Technology & Maintenance Council and Decisiv Inc., reported during TMC’s Fall Meeting & Transportation Technology Exhibition, that costs for parts and labor for repairs rose over the first six months of the year. According to the Decisiv and TMC North American Service Event Benchmark Report, labor costs for repair and maintenance increased

FleetNet America provides roadside breakdown study update
For the past several years at TMC meetings, FleetNet America has provided an update on the vertical benchmarking study on roadside breakdowns that they create in partnership with TMC. In the first quarter of 2021, the average miles between unscheduled breakdowns was 29,506 miles across all of the participating fleets in the three verticals–truckload, LTL

Operating lean may not work in the future for shop administration
For years, those of us in this profession have had the idea beaten to death that we shouldn’t spend money, don’t have too many mechanics, don’t overstock inventory. We even have gone through a phase that maybe we should have consignment parts or even outsource the parts room to a third party. We were brought

Vipar Heavy Duty highlights fleet service program, order management system
Vipar Heavy Duty highlights its fleet program, which the company says offers fleets of all sizes and vocational areas access to its brands and technology solutions to increase efficiency and enhance maintenance practices, supported by its network of parts and service locations across the U.S., Canada, Puerto Rico and Mexico. “Vipar Heavy Duty works with
