Tips for aftermarket warranty data tracking
OEM parts are one thing, but aftermarket parts are another can of worms, so to speak, when it comes to successful warranty claims. Since the part number of the replacement may not be the same as the part that failed, this process requires even more detailed tracking. For example, if you buy aftermarket parts in
GenNext to present ‘The Future Of The Aftermarket’
GenNext, a nonprofit organization formed in 2014 to help fill open positions in the heavy-duty aftermarket, will feature one of the industry’s top experts at a webinar talks about the leading indicators of market change and what’s down the road for the heavy-duty aftermarket. The webinar, scheduled to take place at 1 p.m. EDT on
PurePower Technologies launches 6.6L diesel turbo for the aftermarket
PurePower Technologies has launched a 6.6L diesel turbo designed specifically for the aftermarket. PurePower offers assembly, remanufacturing and 100% end-of-line testing for high-volume, high-quality turbos for light-, medium- and heavy-duty diesel truck engines, the company stated. PurePower also has the capacity to independently remanufacture turbos using a modular approach for an assortment of all makes
Meritor opens new aftermarket distribution facility in Ontario
Meritor, Inc. announced the opening of its fourth North America aftermarket distribution facility: the Eastern Canada Regional Distribution Center in Mississauga, Ontario, which the company says will fulfill orders from warehouse distributors and dealers in seven provinces. “The Mississauga center is another example of our commitment to further strengthening customer satisfaction and simplifying business transactions,”
Great Dane recognizes strong performance with Aftermarket Parts & Service Awards
Great Dane recently hosted its seventh Aftermarket Parts and Service Conference (APSC) May 2-5, 2018, in Atlanta, Georgia. At the event, Great Dane announced the winners of its annual Aftermarket Parts and Service Awards. These awards recognize Great Dane branches, dealers and supplier partners for performance excellence in several categories, including safety, customer support, sales
Providing value: Enabling more effective aftermarket service
In the past several years, OEMs have invested in their dealer networks, launching premium dealer designations, triage truck lanes to address smaller fixes and improving overall service. Let’s take a look at what each truck company brings to the service table. International Truck’s fleet service offerings come under the OnCommand by Navistar banner. For example,
The heavy-duty aftermarket is not an afterthought
Sky-high shipping expectations, on-time product delivery, ever-changing logistics demands and evolving technology-infused solutions are all challenges that face the heavy-duty aftermarket. Let’s face it: People bring their personal online shopping experiences into the office, demanding free two-day shipping and superior customer service. It’s no wonder that aftermarket providers have been inspired by Amazon’s focus on
Watch: Heavy-duty Aftermarket Week—On the show floor
Las Vegas played host to the 2018 Heavy-Duty Aftermarket week recently, and the show offered a bevy of press announcements. (Click here for all the news from HDAW 2018.) Here are some of the highlights. Meritor announced a new product portfolio strategy with distinct aftermarket brands that includes multiple price points. The portfolio offers Mach
Meritor announces new lineup of aftermarket brands for every stage of vehicle lifecycle
Meritor Inc. announced that it will offer a more complete product portfolio with distinct aftermarket brands that includes multiple price points designed to meet customer requirements regardless of the vehicle lifecycle stage. All Meritor Aftermarket parts brands are Meritor engineering-approved to meet the right performance specs at the right price points throughout the entire lifecycle
Meritor launches aftermarket air spring product line
Meritor Inc. announced the launch of a new line of aftermarket air springs to cover a wide range of commercial vehicle applications. Meritor said its air springs are engineered to accommodate higher load-carrying capacities, deliver improved road handling and offer more protection to drivers and cargo from shocks and vibrations. “The springs are made with robust
