Improving your communication with dealer service locations to reduce downtime
As a fleet manager, you’ve probably asked your service provider dozens of questions already today, and the only answer more frustrating than the answer you didn’t want to hear is not hearing an answer at all.
Questions to ask your service partners
Our panel of experts weighed in on the questions that your crew should definitely be asking of service providers.
The right solutions: Manufacturers providing medium-duty trucks designed for fleet customers’ applications
Growth in the medium-duty truck segment continues to lead fleets to look for new vehicle capabilities and options that can be used in specific and dedicated applications. Across the board, truck manufacturers are responding to those needs with a range of vehicles.
Turning unplanned heavy-duty truck maintenance into planned maintenance
Predictive maintenance buzz continues to swirl within conversations about data, connectivity and what it means to a fleet’s service network. As nebulous at the technology sounds, it’s far more grounded than peering into a smoke-filled crystal ball or pulling playing cards from a deck and trying to guess them. Troy Clarke, Navistar president and chief
Your guide to the 3G sunset
Cellular provider commercials are announcing the coming of 5G, and that means that 3G networks need to get out of the way to meet ever-increasing cellular bandwidth demands. Now is the time to take stock of what telematics devices will need replaced when the 3G network rides into the sunset.
Over-the-air engine updates: It’s time to start the conversation
Over-the-air (OTA) engine reprogramming is sending data to your trucks via cellular networks to improve their efficiency and productivity. And this functionality is only the beginning.
Electric vehicles are being readied for vocational operations
A tipping point is rapidly approaching in the drive to develop electric commercial vehicles. For those units, reduced fuel use and maintenance costs will yield rough parity with traditional designs, even allowing for higher upfront costs.
Where are we with FA-4 engine oil?
How are FA-4 oils doing in real-world applications? What kind of durability have they shown? Will FA-4 be available in more engines anytime soon? Let’s get to the answers.
Shop tips for focusing on customer satisfaction
OEM dealership programs drive efficiency and uptime—and their lessons go beyond dealerships.
DeCarolis Truck Rental shop operations: Leading by example
Jason Purvis is using his insights, persistence and a strong work ethic to effectively manage a DeCarolis Truck Rental shop.
