Are you capturing the right data to support warranty claims?
You likely have service information gaps. Here’s what you can do about it.
FleetNet, TMC detail roadside truck repair benchmarking study
At TMC’s Annual Meeting held in Atlanta, ATA’s Technology and Maintenance Council and FleetNet announced the results of its Vertical Benchmarking Program, which presents a summary of roadside repairs experienced by truckload carriers. “Our goal is the help our members–TMC participants–drive their costs down,” explained Jim Buell, executive vice president of sales and marketing for
How heavy-duty product data standards drive truck repair times
Data management is integral to an efficient maintenance operation, but where is your parts data coming from, and how good is it? Simplifying the process reduces errors The parts supply chain is feeding parts information into inventory and maintenance management systems in so many different formats that it could be slowing you down. Not having
Integrated heavy-duty truck service data
You’re already collecting a huge amount of truck service data—the problem is that it’s often siloed. It’s like filling up four kiddie pools instead of a nicely constructed in-ground pool in the backyard. To improve your service operation, you’re going to need to mix all the data together to see what insight bubbles to the
How Centurion Auto Logistics uses technology to provide the best possible service
For 45 years, Centurion Auto Logistics and its transportation entity, Centurion Auto Transport, have been focused on providing on-time, damage-free service to customers. Recently, the Jacksonville, Fla.-based company took a big forward-looking step to ensure it can continue to meet that goal by investing $6.8 million in its fleet and in management technology. “We added
Foreseeing your parts inventory future: Reading the data tea leaves to streamline your stock
Peer into the stock truck parts crystal ball where your historic service data swirls with tomorrow’s parts need driven by your drivers’ operational habits, parts suppliers’ distribution channels, and the once dreamed-of, now near-reality predictive maintenance algorithms. There are riches to be reaped if you can leverage the information already at your fingertips to shave
Tips for aftermarket warranty data tracking
OEM parts are one thing, but aftermarket parts are another can of worms, so to speak, when it comes to successful warranty claims. Since the part number of the replacement may not be the same as the part that failed, this process requires even more detailed tracking. For example, if you buy aftermarket parts in
At C.R. England, service needs, fuel savings and costs drive equipment specs
One of the country’s best known trucking companies, C.R. England is also one of North America’s largest refrigerated service providers. Today, the 98-year old carrier provides national and regional refrigerated transportation in the continental U.S., dedicated fleet and intermodal services, as well as transportation into and out of Mexico. “Across our operations, total cost of ownership
Keeping costs low and asset utilization high at Master Fleet
As a provider of fleet maintenance services, Master Fleet requires a unified source of information to ensure the lowest costs and least amount of downtime for its customers. “Most important are database and reporting capabilities that enable us to achieve cost savings for our customers by establishing, tracking and reporting on key performance indicators,” says
TMW Systems software integrates with Decisiv
TMW Systems announced the integration of its TMT Fleet Maintenance Software with Decisiv’s Service Relationship Management (SRM) platform. According to the companies, the integration of Decisiv and TMT Fleet Maintenance will help fleet managers to extend their data accuracy, reduce administrative load and manage warranty recovery when working with external service providers. As part of
