Mitchell 1 Truck Shop Management Program to increase fleet integration
Mitchell 1 announced that the latest release of its Manager SE Truck Edition truck shop management software includes new fleet management and communication features. Building on the recent addition of VMRS codes in its TruckSeries truck repair software, the latest upgrade to Manager SE Truck Edition increases a service provider’s capability to integrate and communicate
Decisiv, TMC: Costs for maintenance and repair rise in first half of 2021
American Trucking Associations’ Technology & Maintenance Council and Decisiv Inc., reported during TMC’s Fall Meeting & Transportation Technology Exhibition, that costs for parts and labor for repairs rose over the first six months of the year. According to the Decisiv and TMC North American Service Event Benchmark Report, labor costs for repair and maintenance increased
Operating lean may not work in the future for shop administration
For years, those of us in this profession have had the idea beaten to death that we shouldn’t spend money, don’t have too many mechanics, don’t overstock inventory. We even have gone through a phase that maybe we should have consignment parts or even outsource the parts room to a third party. We were brought
The importance of context when communicating in a truck shop
Language is a funny thing. Words provide the ability for us to communicate our thoughts and desires. And while our words make it possible for us to work together and get more accomplished than we ever could as individuals, language also carries the potential to bring confusion and distrust. Technicians sometimes form their own unique
Mitchell 1 labor estimating guide available in Decisiv Marketplace
Mitchell 1‘s TruckLabor module in the TruckSeries truck repair information software is now available to access in the Decisiv Marketplace. With the added availability of the TruckLabor module, connected Decisiv Marketplace participants can seamlessly launch the labor estimating tool directly from any SRM active repair job. The Decisiv Service Relationship Management (SRM) platform enhances how
TMC, Decisiv unveil parts, labor cost benchmarking survey
The American Trucking Associations’ Technology & Maintenance Council (TMC) launched a new partnership with Decisiv to produce a benchmarking tool designed to track key performance indicators for commercial vehicle parts and labor based on the council’s Vehicle Maintenance Reporting Standards. After being offered initially as a TMC member benefit, the Council and Decisiv plan to
Five truck trend takeaways from April
We know it’s not easy to keep up with everything that happens in the world of trucking. So here are the biggest stories from April focused on the latest truck trends, all in one place. 5. Kenworth launches new medium-duty truck lineup Kenworth has introduced a new medium-duty conventional truck lineup ranging from Class 5
Playing favorites: Is your favorite shop task really the best approach for the repair?
We all have our favorite task. To some it may seem odd to think of having a favorite job to perform. Nevertheless, we all have some particular task or type of work that brings us the greatest satisfaction. On the other hand, there is also a least favorite in our catalog of things to do
From pen and paper to data automation: A quick-start guide to truck service dashboards
Glance around your office and tell me if this sounds right: The room is stuffed with stacks of service documents and hand-written notes, whiteboards covered in ink, a few filing cabinets filled with years of archives, and a desktop computer with folders full of Excel sheets. To the untrained eye it’s a daunting, unorganized jungle
How do you know that your service dashboard data is accurate?
James Griffin, chief operating officer and chief technology officer of Fleet Advantage, says he advises his clients to invest in a service dashboard because it keeps data secure and consistent. “The data used to create dashboards is generally sourced from defined data sources and not easily modified by multiple users,” Griffin says. “A spreadsheet can
