Daimler Trucks North America creates new customer experience organization
Daimler Trucks North America LLC (DTNA) has created a new customer experience organization and named Paul Romanaggi as chief CX Officer.
Western Star announces enhancements for 4700
Western Star has announced several new enhancements for its 4700 model, including new engine and transmission options. 4700 trucks and tractors can now be spec’d with the new Cummins X12 engine, which delivers up to 1700 lb.-ft. of torque and 500 HP. Cummins touts the engine’s weight of 2,050 lbs.—which is up to 600 lbs.
Western Star adds new aerodynamic roof fairing for 5700XE
A new roof fairing is now available for Western Star 5700XE 82-in. ultra-high roof sleeper models. According to the company, the new roof fairing maximizes aerodynamics on the truck, optimizing airflow across the trailer gap and sides to reduce drag. The fairing has been designated as SmartWay Certified by the EPA. “We’re proud of our participation in
Western Star adds new drive axle option for snow plows on 4700
The Western Star 4700 set-back (SB) all-wheel drive (AWD) 6×6 and 4×4 trucks can now be spec’d with an 18,000-lb. front drive axle, the company announced. The company says that this option is ideal for snow plow applications, provides enhanced maneuverability required for harsh winter conditions. The heavy-duty front drive axle from Meritor also contributes to
From advanced safety system assist to electric trucks: Inside the Daimler Trucks IAA 2018 Product Experience
At the Daimler Trucks International Commercial Vehicle Show (IAA) 2018 Produce Experience, the OEM made several big announcements that advance its integration of technology, connectivity and equipment. Check out the rundown of announcements and the FE take on why they matter to the North American market and videos showing off the new equipment and technology.
Daimler Trucks delivers 50,000th Freightliner New Cascadia
Daimler Trucks reaches the mark of 50,000 vehicles sold in the U.S. with its Freightliner New Cascadia since production started in January 2017. The 50,000th New Cascadia was handed over to the customer Cargo Transporters, based in Claremont, N.C. Currently, Cargo Transporters operates more than 550 Freightliner trucks, now including over 120 New Cascadia. Daimler
Western Star 5700XE helps food bank feed the hungry
A food bank is delivering food faster and more efficiently with a Western Star 5700XE. The truck belongs to God’s Pantry Food Bank, which serves more than 400 food pantries and meal programs across 50 counties and 16,000 square miles in Central and Eastern Kentucky. The food bank distributes enough food to create more than
Improving the service experience to keep trucks productive
Twenty-four hours. That’s the amount of time that Stefan Kurschner is fixated on as he steps in front of the collected North American trucking business press. Stefan, as Daimler Trucks North America (DTNA) senior vice president for aftermarket, faces a rapidly evolving, customization-demanding environment: truck service. “This is the last shiny truck you’re going to
Daimler Trucks details digital solutions, distribution network to improve service experience
Daimler Trucks North America (DTNA) announced several significant updates that aim to positively impact the customer experience. Enhanced digital solutions, a new parts distribution center, and a new retail strategy will benefit customers at every touch point and will help DTNA realize its vision of achieving 24-hour or less repair time. Related: Click here to
Gypsum Express fields trucks designed for maximum payload, reliability
With its recent move into bulk materials hauling, Gypsum Express is expanding the size and the scope of its operations. “Our expertise is in the flatbed market, so when we decided to start a bulk division we needed to learn about equipment for that type of operation,” says Larry Wight, vice president of the bulk
