Retriever Communications, a provider of mobile workforce automation, has announced a collaboration with LoJack Corp., a provider of vehicle theft recovery and advanced fleet management solutions, to launch a new mobile field service management platform. The partnership will provide field service fleet organizations with a scalable mobile solution that combines telematics and fleet management with dynamic data capture and real time scheduling, according to the companies.
“Until now, the enterprise didn’t have access to a comprehensive mobility solution that can combine wide-ranging mobile workflow functionality with specialized fleet management and telematics,” said Mary Brittain-White, chief executive officer of Retriever Communications. “But now, thanks to this relationship between Retriever and LoJack Corp., field service enterprises can optimize their field force by implementing an end-to-end solution for sending and receiving data, managing and tracking field workers and commercial fleet vehicles.”
According to the companies, the benefits of the new offering include:
• Creates a new standard for the field service market by offering a complete and connected mobile force ecosystem
• Caters to a variety of operational needs, from simple to complex dynamic workflows
• Allows for fleet operators to work offline
• Offers complete visibility and transparency into field activity
• Protects vehicles from unauthorized use
• Increases safety for field technicians on the road and on the job
• Streamlining internal business processes by going paperless
• Increasing transparency and accountability of a mobile workforce to improve fuel usage for vehicles, automate work order management, and improve driver safety
“We are excited about the opportunity to deliver impactful business workflow and fleet management capabilities to our customers,” said Randy Ortiz, president and chief executive officer of LoJack. “The integration of LoJack Fleet Management powered by TomTom with Retriever Communications’ Barking applications will give field service operators a powerful end-to-end solution that will efficiently streamline business operations and manage their fleet from any location.”
