What role could A.I. play in trucking?

What role could A.I. play in trucking?

There’s a lot of hyperbole out there about A.I. So let’s talk facts, and get to what role it can play in truck service shops.

If you’ve been following technology news, or any kind of news, lately, you’re probably aware of the rise of AI, specifically when it comes to language models like Chat GPT.

There’s a lot of hyperbole out there about A.I., from the fear that it’s going to replace us and take all of our jobs, to overenthusiastic people promising that it will be able to do things that it simply cannot do today. It’s become a buzzword, and the more it’s said, the less clear a picture we all have about what it is and what it does.

So let’s talk facts, and get to what role it can play in truck service shops. Though a lot of people talk about it like it just became a thing this year, the truth is, A.I. isn’t new – artificial intelligence is a term that has been around for decades and decades, to refer to when computers are able to use data that they’re fed in order to perform their functions. When your phone checks and corrects your spelling, that’s A.I. When Bowser predicts the exact moment to jump on Mario’s head, that’s A.I. This has all been the case for decades.

But what is new are large language models like Chat GPT. These models are based on generative A.I., which is a specific kind of AI that generates content as a result of user input, and becomes better at it the more prompts it’s given and the more detail provided by the user. There are generative A.I. models that create images, or write articles, all from a user prompt. 

Neat, right? But what does that have to do with trucking? Find out in the latest episode of Data Center.

Fleet Equipment’s Data Center is sponsored by Noregon. Subscribe to our newsletter to catch every episode as we’ll be diving into use cases, talking with the data pros and making data usage approachable.

You May Also Like

Handing off the wrench: Training the next gen of heavy-duty technicians

The ones sitting in today’s classrooms will be the ones servicing tomorrow’s trucks.


While some timeless fundamentals remain crucial for successful technician training—like understanding a truck’s make-up, having a positive attitude, and adaptability—the development of technology is revolutionizing our approach. Technicians now need tech-savviness alongside traditional skills to navigate diagnostic tools and complex software necessary for servicing the technology-rich vehicle.

Preventing downtime with heavy-duty preventative maintenance

Using sophisticated algorithms, truck service technology is quickly approaching the point where it can offer customized repair suggestions.

Analyzing heavy-duty truck service benchmarks

Regular checks on engine health, tuning, and tire condition can help identify any potential issues and ensure optimal fuel usage.

Safeguarding fleet success through data security

A breach in security can cause some serious problems and the malware being used is getting even more sophisticated.

Profit vs. revenue in heavy-duty shop operations

Both revenue and profit contribute to a shop’s overall outcome, but there is still a difference.

Other Posts
What is ‘Trucks-as-a-Service’?

We talk with Volvo Trucks about the service that aims to ease fleets into making the EV transition.

NACFE: small depots are ready to scale electrification

Dipping your toes into electrification is one thing, leaping into running 15+ BEVs is another. Though NACFE says for many, the time is right.

Beyond a one-size-fits-all trucking decarbonization strategy

Much of the responsibility now falls on the fleet, but that should be a welcome change.

How fleets are using technology to face unique challenges

Video coaching, dash cam evidence, or a fully removable system – users of Samsara technology share how they use it.