Shop profile: National Fleet Management is meeting needs
For National Fleet Management’s Billy Black, a proactive approach is key to providing streamlined and effective service for customers.
Shop profile: Kriete Truck Center—Madison
It takes a team to keep trucks moving smoothly through a shop facility and back onto the road, notes Shelley Oldenburg, medium-duty service manager at Kriete Truck Center—Madison.
Penske is turning its service centers into heavy-duty shops of the future
A bright yellow Volvo VNL sporting the signature two-tone blue lines running down its doors pulled into an open bay at Penske Truck Leasing in Brook Park, Ohio. A technician grabbed a headset attached to a device that clipped to his belt and started up Penske’s preventative maintenance protocol. “To start work, say, ‘Ready.’” The
At C.R. England, service needs, fuel savings and costs drive equipment specs
One of the country’s best known trucking companies, C.R. England is also one of North America’s largest refrigerated service providers. Today, the 98-year old carrier provides national and regional refrigerated transportation in the continental U.S., dedicated fleet and intermodal services, as well as transportation into and out of Mexico. “Across our operations, total cost of ownership
‘Automatic’ retention: Equipment that makes drivers productive and fleets profitable
As automated manual transmissions (AMTs) rose through the build ranks of the OEMs, you often heard a similar refrain: “Once you get a driver behind the wheel of an AMT, they will not want to go back to a manual.” Today, truck OEMs report that AMTs make up the majority of builds in on-highway applications.
Chief reaches agreement with Celette to distribute heavy-duty collision repair equipment
Chief has reached an agreement with Celette France SAS, under which Chief will distribute Celette heavy-duty truck collision repair equipment in North America, South America and China. “As truck manufacturers modernize their manufacturing methods and incorporate new materials and technology in their vehicles, collision repair shops need new tools, equipment and repair methodology to properly
Hunter releases Quick Check Flightboard for shop waiting rooms
Hunter announced the release of the Quick Check Flightboard, an automated display that showcases inspection findings in real time in the service drive or customer waiting room. Results are presented to customers to streamline the service process and inform vehicle owners of necessary vehicle service including alignment and tire tread depth information. Flightboard is available for
Mahle Service Solutions partners with Gray Manufacturing for line of hydraulic and pneumatic equipment
Mahle Service Solutions has partnered with Gray Manufacturing to offer ShopPro, a full line of hydraulic and pneumatic equipment for the commercial vehicle market. The ShopPro product line includes 12 product categories: air lifts, axle jacks, component lifts, engine stands, fluid handling, forklift jacks, service jacks, shop cranes, shop presses, support stands, vehicle lifts and
Brown Transportation invests in equipment and people
It’s not unusual to hear trucking companies talk about how they provide high-quality service to customers, and that they strive everyday to meet their needs and expectations. In the case of Brown Transportation, those goals are being met with an apparently successful approach. “We’re very diverse, which helps us weather any changes in the business
Tools, training that ensure shops and technicians know today’s advanced trucks
“Today’s trucks are built from such a variety of components that a diagnostic and repair solution covering all makes and models has become a necessity for fleets,” says Shane Gilliam, vice president of sales at Noregon Systems. “Today’s tools need to be standalone solutions for day-to-day use but also integrate with OEM applications for increased
