Catch up on the news from TMC 2023 media day
Some call the Sunday before TMC a marathon while others call it back-to-back wind sprints. Whatever you call it, the result is the same: a deluge of truck industry news focused on service and uptime solutions. Sixteen press conferences brought news from every corner of trucking–from data-driven service solutions to suppliers updating their latest products.

Fullbay report says truck repair revenues have recovered to pre-pandemic levels
The new report was produced in partnership with TMC and surveys commercial vehicle repair shops.

Fullbay payment process now accepts fleet checks, cards
Fullbay has released an upgrade to its payment processing to now accept fleet checks and fleet cards. With this new product integration, repair shops utilizing Fullbay Payments can now accept and manage fleet checks and fleet cards, along with credit card and ACH transactions, without needing a separate solution. Fullbay Payments accepts credit cards and

Fullbay to host ‘Diesel Connect’ conference
Fullbay has announced its first ever conference, Diesel Connect. The event will be held in Phoenix from June 8–9, 2023. Early bird ticket pricing is available for $350 until October 31, then tickets are priced at $400. Tickets include admission to the conference, hotel accommodations, food, events and more Diesel Connect’s programming offers multiple tracks with

Fullbay’s third annual State of Heavy-Duty Repair survey now open
For the third consecutive year, Fullbay has launched a survey for its report on the State of Heavy-Duty Repair. This anonymous survey asks industry professionals to share their experiences with heavy-duty repair shops over the past year. The survey results will allow Fullbay to deliver a comprehensive report of definitive benchmarks that will provide transparency of the current state

Fullbay acquires Dieselmatic Digital, strengthens focus on diesel repair shops
Fullbay has recently acquired Dieselmatic Digital Inc., the digital marketing agency focused exclusively on diesel repair shops. The acquisition layers the digital marketing services of Dieselmatic onto the shop management software Fullbay already offers to help drive demand for repair shop businesses. Terms of the acquisition, which closed April 1, were not disclosed. Dieselmatic is known

Making the truck aftermarket parts, service connection
There’s an interesting shift happening in truck technology conversations. It used to be, and still is in some segments, that talk of what could be possible with the latest data-driven solutions dominated talking points. Several years ago, in the heavy-duty aftermarket, in particular, the future was painted in the gleam of newly launched (or revamped)

Fullbay, TMC release new state of heavy-duty repair report
Heavy-duty repair shops were challenged by supply chain and staffing issues in 2021, according to the second annual State of Heavy-Duty Repair report issued by Fullbay, in partnership with ATA’s Technology and Maintenance Council. Among the key findings of this year’s report: 82% of repair shops faced some disruptions due to supply chain induced parts

Fullbay Cares initiative supports charitable organizations
Fullbay continued its practice of providing educational resources, marketing support and nearly $30,000 in donations to deserving charitable organizations through its Fullbay Cares initiative in 2021. Established in 2020 as a way to give back to the heavy-duty community, Fullbay Cares chooses one organization per month to not only provide a monetary donation, but also bring more

Visible value that parts inventory software can bring to truck shops
It’s probably not a surprise that parts costs can account for a substantial portion of a fleet’s maintenance and repair expenses. What’s not often as apparent, however, is the cost of managing parts, and the ways that activity can be streamlined to generate savings and improve a service operation’s productivity and efficiency. “Fleet operations often

Fullbay names new CEO
Fullbay has announced Patrick McKittrick as its new chief executive officer, effective November 15, 2021. McKittrick succeeds current CEO and Founder Jacob Findlay, who will transition to executive chairman with the company he co-founded in 2014. Prior to joining Fullbay, McKittrick was CEO at FieldRoutes (formerly PestRoutes), and brings years of experience with a proven

Podcast: Why tracking the right metrics is key for your truck maintenance operation
What makes tracking the right metrics in a fleet maintenance shop so important? According to Jacob Findlay, founder and CEO of Fullbay, a provider of shop management software, it’s important to evolve from a gut feeling, shoot-from-the-hip style of business to a more precise one where the right metrics are tracked, or your shop risks
