Providing value: Enabling more effective aftermarket service
In the past several years, OEMs have invested in their dealer networks, launching premium dealer designations, triage truck lanes to address smaller fixes and improving overall service. Let’s take a look at what each truck company brings to the service table. International Truck’s fleet service offerings come under the OnCommand by Navistar banner. For example,
Volvo Trucks completes transition to full production of VNL 760 for long-haul
Volvo Trucks has completed its transition from production of the legacy VNL 670 model (pictured above left) to full production of the new VNL 760 (above right), which features a new 70-in. sleeper. “Transitioning from the legacy VNL 670 into full production of the innovative new VNL 760 signifies the latest milestone on our long
Over-the-air reprogramming from a fleet’s perspective
During the 2018 Technology and Maintenance Council Annual Meeting and Transportation Technology Exhibit, Volvo Trucks put Jason Plumlee, director of maintenance for Saia, center stage to talk about his experience with remote updates. “Unscheduled down time is very disruptive to our operation,” Plumlee said. “We dual-purpose our tractors, and so our opportunity for scheduled maintenance
Over-the-air engine reprogramming: How it works
The over-the-air updating process varies from manufacturer to manufacturer. Here’s an at-a-glance look at how the process works for each of them.
Over-the-air engine reprogramming: What it is and why you should care
You’ve read the headline, so let’s get right down to business. The majority of heavy-duty engine manufacturers, namely Cummins, Detroit, International and Volvo Trucks, have rolled out over-the-air (OTA) engine reprogramming this year, giving you the power to update your 2017 model year and newer engines wherever your trucks are on the road (provided there
Creature comforts: Driver needs are the focus of the latest cabs and sleepers
If the latest Class 8 on-highway models from truck manufacturers have one thing in common, it’s that the driver’s point of view was central to their design. “We started with driver clinics several years before our new LT Series models were introduced,” says Jim Nachtman, product marketing director of on-highway trucks at International Trucks.
Watch FE’s test drives of the newly announced Volvo VNX
Volvo revealed the new VNX truck for heavy-haul applications. Available with up to 605 HP and 2,050 lb./ft. of torque, the truck comes with multiple configurations and a redesigned cab in the style of the Volvo VNL and VNR; you can read more details about the new trucks here. FE Editor Jason Morgan hopped in
First Look: Volvo Trucks VNX heavy-haul truck lineup (UPDATED)
Volvo Trucks North America debuts the new VNX heavy-haul truck lineup, built specifically for the needs of heavy-haul trucking operations. Available with up to 605 HP and 2,050 lb./ft. of torque, the VNX is targeted toward heavy-haul applications such as logging, heavy equipment transport and long combination vehicles.
Volvo Trucks introduces mobile app for Asist service management platform
Volvo owners using the Volvo Asist service management platform can now access essential case information through the new Volvo Asist mobile app. Volvo Asist is a web-based tool that allows customers to monitor vehicle status, receive electronic estimates, approve repairs, issue purchase orders, and communicate directly with Volvo Trucks’ North American dealer network. “The Asist
Volvo Trucks’ North American dealer network surpasses 100 Certified Uptime Centers
Volvo Trucks’ North American dealer network now consists of more than 100 Certified Uptime Centers. To qualify as a Volvo Certified Uptime Center, a dealer location must be fully proficient in 28 key categories related to efficient service and repair, according to Volvo. They range from consistent use of proven diagnostic tools to workshop organization, as
Volvo Trucks doubles down on electric truck strategy
Volvo Trucks has stated that the company views electric trucks as a viable future freight transport solution in North America. Volvo will start selling electric trucks in Europe in 2019, and the first units will be put into operation with select customers in 2018. According to Volvo, electric trucks drastically reduce noise and exhaust emissions
Advice for fleet managers when considering electric trucks
We asked four representatives from OEMs what advice they would give to fleet managers who are considering electric trucks. Here’s what they had to say.
