Service: PACCAR Parts names 2022 Peterbilt Parts Council
Data tracking for warranty claims can be incredibly useful for fleets as well, allowing them to upgrade from paper-based tracking, which may not be entirely accurate or satisfy the warranty provider, and instead use down-to-the-letter tracking software to prove exactly when a part went on the truck and what happened to it.
This solution is specifically geared toward larger fleets with their own warranty administrator—a person who is usually overwhelmed with paperwork and documentation. The data provides them with the ability to submit claims more quickly and with more visibility into where the process is with each claim. This automated process lessens the reliance on one particular person for things to go smoothly and correctly.
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