ServiceTitan, Thumbtack integrate job management tech

ServiceTitan, Thumbtack integrate job management tech

The companies say this will let local service businesses manage booking requests and cut down on time toggling between platforms.

Software platform ServiceTitan announced a partnership with Thumbtack, saying that the integration will help service businesses manage their calendar and booking requests all in one place, allowing them to spend less time toggling between platforms. This integration is now available to all who use both ServiceTitan and Thumbtack.

Thumbtack says it performed a recent survey of its customers, and found found that a majority (62.4%) spend the same amount of time or more on administrative tasks like payroll, marketing and customer communications as they do on their actual trade.

“We made a commitment to meet our pros where they are by offering software integrations for every size, category and type of local service business,” said Mark Poston, chief commercial officer of Thumbtack. “With the ServiceTitan integration, whether you’re a multi-trade field service pro juggling numerous jobs throughout the day or a single discipline pro focused on plumbing, electrical or HVAC, we now have the integrations and the tools you need to make managing your business even easier.”

Thumbtack tells us this new integration will automatically send new customer requests and bookings from Thumbtack directly to the ServiceTitan booking screen. Projects are pre-populated with data like job type and customer information. According to Thumbtack, the integration also allows for improved data quality and accuracy, with requests automatically associated with existing customers in ServiceTitan.

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