Merchants Fleet hires AI expert Suzannah Hicks

Merchants Fleet hires AI expert Suzannah Hicks

Merchants Fleet says Hicks will work to implement AI-driven solutions to optimize operations, enhance efficiency and drive cost savings for the company and clients.

Merchants Fleet announced the addition of Suzannah Hicks, an AI strategist who will lead the Merchants’ first company-wide AI strategy.

“As the fleet management landscape continues to evolve, it’s imperative that we stay ahead of the curve and leverage the latest technologies to drive value for our clients,” said Ben McIntyre, vice president of enterprise solutions and architecture at Merchants. “Adding an AI expert of Suzannah’s caliber reflects our dedication to innovation and underscores our commitment to delivering unparalleled fleet solutions.”

According to Merchants, Hicks will work closely with cross-functional teams in her new role, to develop and implement AI-driven solutions that optimize operations, enhance efficiency, and drive cost savings for the company and its clients throughout North America.

“I am thrilled to join the Merchants Fleet team, a company that is renowned for its commitment to innovation,” said Hicks. “This is an exciting opportunity to leverage the transformative potential of AI to push the boundaries of fleet management and redefine industry standards.”

Prior to Merchants, Hicks served in roles including data strategist and scientist at the International Association of Privacy Professionals, data scientist consultant at Martin’s Point Health Care, and lead data scientist consultant at the University of New Hampshire Institute on Disability.

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