Noregon released an update for its JPRO commercial diagnostic and troubleshooting application, which includes new bi-directional tests, Fault Guidance and an optional Technician as a Service (TaaS) add-on that gives customers remote support from master technicians.
According to Noregon, Fault Guidance is an embedded troubleshooting feature that features troubleshooting steps, wiring diagrams, and more. The new list of bi-directional tests cover both on- and off-highway assets. These bi-directional commands include cylinder cutouts, forced DPF regens, aftertreatment injector tests and more, according to the company. Off-highway additions include manufacturers such as Kubota and Komatsu, while Noregon says more on-highway tests were added for PACCAR, Detroit and others.
“We’ve tightened integration with our TaaS service to make it easier for those customers to quickly get world-class support while making it more intuitive to access Fault Guidance by adding access directly from the fault grid on JPRO’s main screen,” said Jason Hedman, product manager at Noregon.
“Many of our customers either own or service a mixed fleet of on and off-highway vehicles and equipment,” he added. “We’re focused on ensuring these customers can use JPRO to service their entire fleet without the need for additional tools or subscriptions.”
Active JPRO subscribers can upgrade at no additional cost by following prompts in the software or visiting the Noregon website.
