Driver retention: The little things make a big difference

Driver retention: The little things make a big difference

As of early December 2020, GDP data indicates that the Goods Transport sector has recovered fully since the initial pandemic-induced slowdown in the spring. In Q3 it grew substantially, impacted by growing consumer spending for goods rather than services during pandemic-related shutdowns and stay-at-home preferences.

Consumer spending growth and increasing e-commerce purchases to avoid in-person shopping puts added pressure on fleets to maintain their driver pool to meet the demands of their customers and the wider economy to move the desired goods to their proper destination on time.

Historically, the ability of carriers to hire and retain enough quality men and women who actually want to be truck drivers has been an ongoing challenge, so 2020 was not all that unusual in that regard.  There are numerous reports giving forecasted numbers for the shortage of truck drivers in good times and bad. In 2021, the driver shortage continues to be a top concern for most fleets.

There is a significant cost to hiring and training drivers so where possible a fleet would like to keep the ones they have. 

Fleets put a significant amount of effort and money into this endeavor. They create driver-centric programs, spec and buy the newer vehicles that drivers want, raise pay, increase vehicle and communication technology and more—all in order to hold on to their drivers so they can maintain their competitive advantage and satisfy their customer demands. There are also strict alcohol and drug testing requirements for obtaining (and keeping) a Commercial Driver’s License which can also shrink the pool of available manpower.

Safety and specific job requirements also play a role in whether this scarce resource chooses to work for a particular fleet.

An experienced and drug-free commercial driver is in demand and thus can consider how safe and easy is it to work at Fleet A vs. Fleet B. Once employed, any personal injury accident costs the driver time and money and could result in the fleet needing to seek out a replacement driver.

One area that’s always been a concern in the commercial vehicle industry is the occasional need for a driver to get up into a trailer or truck to check a load and then to return safely to the ground when loading docks are not being utilized. There are safety land mines everywhere and it’s just a chore to do it; and depending on body profile (small or large) and age, it can be pretty damn difficult. 

Retrac

What about making steps available? They certainly make the getting up and down easier and safer, but can also create their own set of problems such as how are they stored when not in use, whether they will be an additional surface to corrode, whether they will require maintenance and repair or add weight and significant cost to the trailer. Additionally, if the steps are attached to the vehicle for easy access, time and effort is involved in installing them. 

Industry suppliers and even organizations like the Technology and Maintenance Council (TMC) of the American Trucking Associations recognize the issue and have investigated and offered some solutions for fleets to consider. 

One such solution comes from Retrac, which has developed the High-Rise folding rear step to make the process of getting into a vehicle from the ground up safer and easier. Some of the unique design elements include an auto-roller mechanism with corrosion-resistant zinc bearings that prevents damage when backing up, and the counter balance design that keeps it the stowed position during travel.  It easily fits on 4-in. bumper beams with no special installation requirements.

Easier access to rear cargo areas of semi-trailers, box trucks and flat decks increases speed and efficiency on the job, and makes the driver’s job easier and safer.

This article was contributed by Jason Gould, national sales manager at Retrac.

You May Also Like

XL Specialized Trailers launches Knight MFG trailer

The Knight, a 48-ft.-long detachable gooseneck lowboy with an overall capacity of 80,000 lbs., is now available form XL dealers.

XL-Specialized-Trailers-Knight

XL Specialized Trailers recently launched a new trailer model, the XL Knight 80 MFG. XL says the Knight, a 48-foot-long detachable gooseneck lowboy, has an overall capacity of 80,000 lbs. and a concentrated capacity of 70,000 lbs. in 16 ft. The company adds that the trailer offers 29 ft. of main deck loading space and a loaded deck height of 18 in.

How fleet management tools can help increase fuel efficiency

From fleet cards to EVs and data, all work together to help save on costs.

generic-fuel-efficiency-fleet
Orders open for new Volvo VNL

Production will start later this summer, and Volvo expects customer deliveries to begin later this year.

Volvo-VA-facility-VNL-order-books-open
Trade Show Talk: Trends kicking off 2024

Alternative fuels, connectivity, efficiency—there’s been plenty to report on from trucking trade shows, but which topics stuck out most?

trade-show-Talk-work-truck-week-tmc-geotab-connect-hdaw
Kenworth names 2024 Dealer, Parts Council members

Kenworth selected executives representing 480 dealerships for its Dealer Council, and named eight members for its Parts Council.

Kenworth-Names-2024-Dealer-Council-Supports-Worlds-Best-Customer-Experience

Other Posts

Reducing refrigeration emissions through diesel particulate filters

Rypos says active DPFs come with an initial cost, but will bring your fleet savings in the long run, while combating climate change.

Refrigerated-emissions
Diesel powertrain technology that makes a decarbonization difference

Saving diesel can reduce CO2 emissions, but is it enough to make a difference? Volvo thinks so, and made these changes to boost efficiency.

Trucking-Sustainably-mar24.-truckengine
Truck tires: From mounting and balancing to alignment and tread depth

Effective tire maintenance with the right equipment ensures fleet operations remain productive and profitable.

hunter-TMC-Unscripted-1400
The power of truck data visibility

For fleet managers, data is power, and there have never been as many tools for them to take advantage of as there are now. Related Articles – Noregon and Phillips Connect on their partnership, trailer health and data – Truck maintenance recommendations for the spring season – Everyone’s talking about AI, but will it make

datavisability-1400