Finding the truck service needle in the data haystack

Finding the truck service needle in the data haystack

Today’s trucks are generating trailer loads of data, and in the service world that means fault codes.

It’s easy to feel overwhelmed by so much information that you want to ignore it and keep doing what you’ve always done. But then we don’t get any better. So let’s buckle down and take a look at what’s important. 

Today’s trucks are generating trailer loads of data, and in the service world, that means fault codes. Start by focusing on the fault codes that are the most numerous or costly–engine and aftertreatment fault codes are a good place to start. 

While fault codes are often considered headaches, think of them as puzzle pieces. You have to take the time to step back from looking closely at the immediate challenge that you’re trying to overcome to see your big truck service picture. What equipment components are taking up the most space on that puzzle’s canvas–that’s where you can start digging into service data so that you can find a solution to a bulk of your aftertreatment service problems, for example, not just fixing one and then fixing the next and fixing the next without recognizing any patterns that could be causing the problems. 

Most importantly, remember that you’re not alone when trying to identify your truck service trends through data. You can lean on industry service and solutions providers, just like we do here at Data Center. So, Noregon tells us how to determine what data sets you need to be paying attention to.

By actively monitoring the most relevant sets of data, you’re likely to see an increase in efficiency and profit. This will additionally establish confidence in the use of telematics in fleet maintenance and operations going forward. With so much data comes so much potential and can be the most beneficial resource as long as you know how to use it. 

Fleet Equipment’s Data Center is sponsored by Noregon. Subscribe to our newsletter to catch every episode as we’ll be diving into use cases, talking with the data pros and making data usage approachable.

You May Also Like

How Volvo Trucks aims to change preconceived powertrain notions

Rethinking traditional truck spec’ing notions, spotlighting sustainability in diesel technology.

Volvo-Trucks-TMC-VNL-1400-WEB

I'll play devil's advocate to: "If it ain't broke, don't fix it"--it might not be broken, but could it be better? Sure, your tried-and-true truck spec has worked for you for years, but the latest trucks have model year generations of refinements built into them. Whenever an OEM unveils a new truck with improved fuel efficiency percentages, the rub is that they're comparing the brand-new spec to their previous "best spec". Chances are, as a fleet manager, you're not replacing the truck you bought last year. You're replacing a truck that's five or six years old (if your lifecycles have returned to pre-pandemic normal).

Over-the-air updates: Should you activate them in the shop, or have drivers do it?

Are some OTA updates better handled by drivers, and some better to be done in the shop? How do you know which are which?

datacenter-Over-the-Air-1400
If you’re not using VMRS, here’s what you’re missing out on

Here are a few VMRS tips that we’ve sourced from across the fleet maintenance industry.

What role could A.I. play in trucking?

There’s a lot of hyperbole out there about A.I. So let’s talk facts, and get to what role it can play in truck service shops.

AI-trucking-1400
The importance of ongoing technician training

Plenty of time is spent talking about the importance of training new technicians, but ongoing training is just as important.

Data Center Technician Training

Other Posts

ServiceTitan, Thumbtack integrate job management tech

The companies say this will let local service businesses easily manage booking requests and cut down on time toggling between platforms.

ServiceTitan-Thumbtack-logo-name-combo
Reducing refrigeration emissions through diesel particulate filters

Rypos says active DPFs come with an initial cost, but will bring your fleet savings in the long run, while combating climate change.

Refrigerated-emissions
Inside the most secret building at Volvo Trucks

What’s no secret is the importance of trucking safety, and Volvo’s goal to reduce accidents across the globe.

Volvo-Trucks-Global-Safety
How fleet management tools can help increase fuel efficiency

From fleet cards to EVs and data, all work together to help save on costs.

generic-fuel-efficiency-fleet