Decisiv, Daimler Truck N.A. roll out integrated service management solution
Decisiv Inc., an industry provider of Service Relationship Management (SRM) solutions, announced that Daimler Truck North America (DTNA) is now rolling out SRM Case Estimator for Uptime Pro, an integrated solution between the Decisiv SRM and Uptime Pro dealer service management platforms. The two companies announced a partnership in July of 2021 aimed at streamlining Freightliner and
Navistar’s Fleetrite Parts grows retail locations, extend product lines
Navistar’s all-makes and models aftermarket truck and bus parts brand, Fleetrite, has expanded its retail footprint to 31 locations through partnerships with Navistar’s International truck and IC Bus dealer networks. Fleetrite’s locations provide an expansive line of products to ensure customer access and improved uptime. The latest Fleetrite Truck Parts locations include: Kyrish Truck Center Austin,
FleetPride acquires Portville Truck & Auto Repair of Portville, New York
FleetPride Inc., a distributor of truck and trailer parts and service in the independent heavy duty aftermarket, announced that it has acquired the assets of Portville Truck & Auto Repair, founded, and owned by Chris Travis. Along with their two main locations in Portville, N.Y., the company also operates Fat Cat’s Recovery and Repair in
Detroit adds EV courses to its Service Training Center curriculum
Daimler Truck North America (DTNA) announced the opening of the expanded Detroit Service Training Center, which will be used to train technicians in electric powertrain service, battery maintenance and full truck repair. Originally established in 2018 to provide service training on conventional Detroit powertrains, the center has been enlarged to accommodate eight new courses, including
SATA introduces new high-pressure spray mix coating
SATA introduced the new SATAjet K 1800 spray mix, a new product in the field of high pressure coating. With the “spray mix technology” the paint material is applied at high pressure, creating a pre-formed airless spray fan. Through the air cap, compressed air is fed to this airless spray fan, which helps to shape
Vicinity Motor Corp. announces EV distribution partnership with DATTCO
Vicinity Motor Corp., a North American supplier of commercial electric vehicles, announced that it has entered into a strategic U.S. distribution agreement with DATTCO Inc. a U.S. full-service passenger transportation company, to distribute Vicinity vehicles within the Northeastern United States. Headquartered in New Britain, Connecticut, DATTCO operates facilities throughout New England and employs over 2,000 people in
Mack OneCall roadside assistance service expanded to better serve Mack customers
Mack Trucks expanded its Mack OneCall 24/7 roadside assistance service and support offered through the MackUptime Center to better serve customers who have an unplanned event. The new digital tracking feature enables increased and real-time communication between drivers or fleet managers and roadside assistance providers so that customers are better informed as to when help
Yelp for trucking: Benchmarking the truck service process
When Werner Enterprises’, Neil MacLeod, took us behind the scenes on how the fleet leverages its technology and navigates integrations with OEMs to reduce average dwell time down to a staggering 25 minutes, there was one particular nugget of info that stood out during our conversation–the ability to benchmark truck service experiences. I’ll let MacLeod
American Truck Dealers Association names National Truck Dealer of the Year
Rihm Family Companies has announced that its president and CEO Kari Rihm has been named the National Truck Dealer of the Year by the American Truck Dealers Association (ATD). The ATD Truck Dealer of the Year is a national award that recognizes commercial truck dealers for business performance, industry and civic leadership, and service to
TRP Hemel awarded global TRP Store of The Year
PACCAR Parts recognizes TRP Hemel in Hemel Hempstead, United Kingdom as the 2021 Global TRP Store of the Year. TRP is PACCAR Parts’ exclusive worldwide brand of aftermarket replacement parts for all makes of trucks, trailers and buses. The TRP retail network includes 248 stores in 39 countries around the world. TRP Hemel is located
Mack Trucks names its North American Dealer of the Year
McMahon Truck Centers based in Charlotte, N.C., is the Mack Trucks 2021 North American Dealer of the Year. Mack named McMahon the winner during an event at the American Truck Dealers Show, March 8-11 in Las Vegas, Nevada. Mack annually presents the Dealer of the Year awards to its dealers that exceed sales, parts, leasing
Arnold Motor Supply joins the Auto Value Truck Parts program
Arnold Motor Supply officially joins the Auto Value Truck Parts program under the Aftermarket Auto Parts Alliance, Inc.’s Commercial Vehicle and Heavy-Duty program. “The folks at Arnold Motor Supply and The Merrill Company, under the leadership of Eric Johnson, havebeen an exemplary member of the Auto Value brand for some time,” said John Washbish, president
