The four ‘C’s of successful truck equipment warranty claims
The more information you can provide to your warranty provider surrounding a claim, the better chance you have of it being accepted. You may have heard about the three Cs of warranty claims: Cause, Correction and Complaint. But Dave Walters, senior solutions engineer for Trimble Transportation, likes to talk about a fourth C: Comments. “A
From equipment to emails: A cybersecurity primer
Disruptive events, like a global pandemic, create opportunity for digital crime, according to Mimecast, a company specializing in cloud-based email management for Microsoft Exchange and Microsoft Office 365, including security, archiving, and continuity services to protect business mail. And transportation has been a high-level target in the past several weeks. According to a recent report
Watch: Compression release brakes aren’t just for heavy-duty diesel trucks
When you think of compression release brakes, or “Jake Brakes,” heavy-duty diesels probably come to mind. But today, this same technology and all of its safety, fuel economy and maintenance benefits is also starting to become available in medium-duty engines. Watch the video above to learn more, and click here for more episodes of On
How suppliers are shifting support capabilities
Adaptation continues to be a key ability in navigating the Coronavirus pandemic. If your fleet operation spans several states, you’re having to juggle shifting regulations and practices as some states begin to reopen, but social distancing is here to stay for everyone. For suppliers that are used to working hand-in-hand with customers to solve equipment
Watch: The latest TPMS & ATIS technology makes your truck tires easier to manage
You should be completing periodic inspections anyway, but even if you consider yourself the Michael Jordan of tire inspectors, you can’t be expected to monitor your tire pressure 24/7 on your own. That’s where technology comes into play. The latest TPMS and ATIS systems are designed to keep you and your drivers up to date
Detailing automated manual transmission options by truck application
How do you spec the right transmission hardware and outfit it with the proper software?
Spotting trends in truck data and making short-term decisions
Using data is all about action; making better decisions faster. And speed is of the essence as market shifts happen quickly during the Coronavirus pandemic. There are plenty of variables in play, but you have an edge—data! (Of course you’re hearing that from this data-obsessed FE editor.) I get it, it’s hard to parse through
Catching diesel engine coolant issues before they become service problems
Any size coolant leak is cause for maintenance concern. As Jake Schell, associate product manager for Mitchell 1’s Commercial Vehicle Group, put it: “Once a coolant leak starts, rarely does it get better.” Catching coolant concerns before they become a costly headache is imperative to keep your trucks rolling productivity. Once the truck is in
Watch: Drive fleet efficiency with the right filter choices
The unfortunate side effect of having more sophisticated and precise engines and equipment is that there’s more potential for damage and downtime out on the worksite. That’s why effective filtration for fuel, oil and air is more important than ever. Watch the video above to learn more, and click here for more episodes of On
How to ensure the right trucks are running the right duty cycles
Making ends meet in the uncertainty of the Coronavirus pandemic could mean using the equipment you have in duty cycles they might not match. Cornering a Class 8 in cramped city streets is not only stressful for your drivers on the delivery front lines, but it also sends your MPG bell curve into the basement.
Where you’re going to see truck filter service issues first
Filtration is key to not only keeping your equipment running productively, but efficiently as well. A truck with a clogged fuel filter will both be hard to start and will increase its fuel usage, gobbling up the hard-earned MPG you spec’d toward. Donald Chilton, director of product management at Mann+Hummel Group, provider of Wix Filters,
Seeing your safety improvement needs with video telematics
Context. It’s essential when it comes to driver training and increasing your fleet’s operational safety. Telematics data goes a long way in detailing what happened out on the road, but today’s video telematics systems can actually show you what happened. That hard-braking notification you have in your inbox? That saved not only your equipment but