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International Truck Awards 2019 North American Dealer of the Year

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David Sickels is the Associate Editor of Tire Review and Fleet Equipment magazines. He has a history of working in the media, marketing and automotive industries in both print and online.

International Truck has awarded Ed Rietman, dealer principal of West Michigan International, its 2019 North American Dealer of the Year recognition.

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The award recognizes top International dealers for their commitment to providing industry-leading uptime and unparalleled performance in annual sales, service and customer satisfaction.

West Michigan International is a full-service truck dealership with locations in Holland, Grand Rapids, Kalamazoo, Lansing and Muskegon. The company has more than 60 service bays across its five locations harnessing the ability to service and maintain all makes of vehicles from quick lubes to complete powertrain and engine rebuilds. A round-the-clock emergency break down, towing and recovery service is also available. West Michigan International is operated by 280 members of Rietman’s staff.

West Michigan International was also one of 14 dealerships to be awarded the International Truck Presidential Award this year. First introduced in 2018, this award honors the top International Truck dealerships that achieve the highest level of performance in terms of operating and financial standards, market representation and customer satisfaction. Rietman is also involved in the industry as a member of the Navistar American Truck Dealers 20 Group, the National Truck and Equipment Association, the Axalta 20 Group and the Truck Axle Repair Association.

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