Is it time to start your own service operation?
The latest numbers from ATA’s Technology and Maintenance Council (TMC) and FleetNet America benchmarking study noted that the average cost of a roadside maintenance event per mechanical repair in Q4 2018 was $334.20—the highest it had ever been since the quarterly benchmarking project started more than a year ago.
The path to paperless
Paperless maintenance management systems can save administrative time.
Enhancing safety through lighting
FE asked Brett Johnson, president and chief executive officer of Optronics International, what fleets can do to enhance safety through lighting. Here is what he had to say.
Choosing the right scan tool solution
New, complex components mean more complex diagnostics.
Using VMRS codes to improve truck service efficiency, productivity
Shop management technology can be a time saver for managers and technicians. In most operations these days, computer terminals, laptops and tablets are as common as the familiar tools used to work on vehicles. It is, however, the applications on those devices that provide true time and cost savings.
Are you capturing the right data to support warranty claims?
You likely have service information gaps. Here’s what you can do about it.
High-definition service solutions
Is it time to upgrade your system?
Trimble expands connectivity capabilities through TMT ServiceConnect
Trimble introduced its new TMT ServiceConnect module, enabling fleet shops using Trimble’s TMT Fleet Maintenance (TMT) software to be connected to more than 4,500 medium- and heavy-duty service locations, including many Original Equipment Manufacturers (OEM) dealers, throughout North America. By licensing the add-on module, TMT users will gain direct connectivity to thousands of service centers
How shops are seeing dividends from triage programs
The world moves fast. Many businesses have figured out that their path to the highest profit is to be constantly moving—providing quick shipping, getting products where they need to go and constantly generating revenue. That’s certainly what trucking fleets are looking for—so for them, every second spent in a shop waiting for repairs is not
Tips for aftermarket warranty data tracking
OEM parts are one thing, but aftermarket parts are another can of worms, so to speak, when it comes to successful warranty claims. Since the part number of the replacement may not be the same as the part that failed, this process requires even more detailed tracking. For example, if you buy aftermarket parts in
