Service & Support Archives - Page 16 of 18 - Fleet Equipment Magazine
SKF training trucks visit more than 100,000 technicians across North America

Since their launch in 2010, training trucks from SKF have provided educational programs to more than 100,000 heavy-duty and automotive technicians across North America. The SKF training truck programs covers failure analysis, proper removal and installation techniques, as well as drivetrain, engine and wheel end maintenance practices. SKF developed this program for specific markets. Three

SKF_TrainingTruck_visit
Master Fleet launches Commercial Fleet Management service

To provide partial to full outsourcing of fleet maintenance, Master Fleet is offering its new Commercial Fleet Management (CFM) service offering. The program’s services, which can be customized to a fleet’s needs include: • Vendor shop selection and management; • Company shop management; • Negotiation of discounted labor and parts rates; • Installation of a

GE Capital Fleet Services launches on-site and mobile maintenance support

Truck and specialty equipment fleet customers of GE Capital Fleet Services, through an agreement with Amerit Fleet Solutions, a provider of contract vehicle maintenance, can now take advantage of two new nationwide offerings through GE’s TruckVantage fleet management service. TruckVantage’s On-site Maintenance program brings technicians into customer shops to provide on-site fleet maintenance and oversight.

“Managing” can minimize downtime: Why trucks experience unscheduled downtime and addressing remedies

Unexpected out-of-service events, especially when they happen on the road, are always expensive—too expensive to be dismissed as being inevitable. Yet many fleets, in their busy day-to-day operations, too often fail to address how the road breakdowns that they do experience might be avoided in the future. Dick Hyatt, president of Decisiv Inc., a provider

Minimizing Downtime Ryder Fleet
Downtime is the enemy

“Established maintenance processes consistently from location to location.” “No surprises – we help our customers make decisions in advance.” “Excessive downtime is not acceptable – time is our enemy in service.” These are all passionate, meaningful statements from a savvy industry veteran and President and Chief Executive Officer of WheelTime LLC, Mike Delaney. “Established maintenance

Two solutions make for more confident operations

Mike Colaccino of SAF-Holland offers two worthwhile operational solutions provided by good technology: “check fifth wheels properly and manage diminishing pay loads smartly.” The increased trailer skirt usage in truckload or long-haul fleets has given rise to the difficulty in ensuring fifth wheels are engaged before a trip’s start. SAF-Holland’s national service manager, Rob Nissen, points out the company’s fifth wheel model FW35 features a lock adjustment yoke shaft that sticks out the front of the fifth wheel casting. This yoke shaft also functions effectively as one of three visual verifications of a proper trailer coupling.

Happy customers, prosperous business

A loyal Volvo dealership and fan of the truck’s equipment technology, the Nextran Orlando facility is one of 14 Nextran Centers located along major truck routes in Florida, Georgia and Alabama. The Orlando shop employs 21 technicians occupying 16 service bays.

Parts at the heart of the operation

Parts and service, the heart of fleet maintenance operations and the lifeblood of the OE dealership, are what keeps trucks and trailers on the road generating revenue for both parties.

Technicians and their tools

More than 90% of technicians’ tool collections are not insured, even though many are valued at $50,000 or more.

Trailer service that keeps ‘em on the road

Consider mobile trailer service support to minimize downtime and road-side repair costs.

Alignment training hits home, improves up-time

More than 200 independent service professionals gathered earlier this year to learn more about commercial vehicle axle alignment.

Stock less, save money

Finding the right part at the right price to get the job done can be a time-consuming and expensive issue.