Service & Support Archives - Page 14 of 18 - Fleet Equipment Magazine
Rotary Lift assistPRO service expands digital offerings

Rotary Lift’s free assistPRO professional facility planning assistance service is being expanded to give customers additional options for creating custom shop layouts. The expansion comes as demand for the free service hits an all-time high, with more shops now utilizing assistPRO than ever before. Available to any Rotary Lift customer, assistPRO helps maximize shop efficiency

Rotary Lift assistPRO helps maximize shop efficiency
Fleet Talk: Proper practices—Just do it

Because of the various skill levels of mechanics and the increasing demands for vehicle uptime, there is usually a high degree of flexibility in the way employees perform in their jobs. Is this good or bad? In this article we will discuss the second principle of business evaluation—process. PROCESS: Procedures Required to Operate Consistently in Every Service Segment By having processes in

the second principle of business evaluation—process
Managing tires matters: Products and systems to ensure uptime, lower operating costs

With well over one million tires on the road, it’s highly appropriate that Ryder System’s vice president of supply management, Scott Perry, uses the word “dynamic” when he’s describing the company’s extensive Total Tire Management program. “With a commercial fleet nearing 200,000 vehicles, we have approximately 1.25 million tires in our system,” he says. “Needless

Ryder’s Total Tire Management program also involves a proactive and comprehensive approach
OneSearch for ShopKey Pro gives repair information in a click

The ShopKey Pro repair information system has been enhanced with OneSearch, which integrates data from the SureTrack diagnostic resource. According to the company, ShopKey Pro with OneSearch streamlines the search process to deliver comprehensive, categorized repair information and expert experience-based information together in a single-point lookup that is sorted into easy-to-use categories. The OneSearch feature

Meritor mobile training truck travels to St. Louis for city-wide training session

Meritor‘s mobile training truck, unveiled at HDAW 2014, will be in St. Louis on June 18 for a city-wide training session covering eight distinct brake subjects. The sessions will be lead by Rick Martin, training manager. The event is a part of Meritor’s larger initiative to provide truck technicians with necessary training. More than 731 truck technicians

Meritor mobile training truck visits St. Louis for training session
Hendrickson announces the May HVSI suspension training program in the Chicagoland area

The Hendrickson Vehicle Suspension Institute (HVSI) scheduled its next session of hands-on technical suspension training for the heavy-duty transportation industry. Three separate sessions will be held from May 20 through May 22, 2014 at the Universal Technical Institute (UTI) located in Lisle, Ill. Each full-day session includes classroom and hands-on training. The training is conducted

The Hendrickson Vehicle Suspension Institute (HVSI)
Mitchell 1 offers live training sessions

Auto service professional who would like assistance mastering Mitchell 1 solutions such as ProDemand can now join live training sessions that are offered through the new Get2Know Training Center section of the Mitchell 1 website. “The live training sessions in the Mitchell 1 Get2Know Training Center are a really good resource to help technicians and

Servicing solutions from OEM, dealer and network maintenance and repair services that lower costs

Freightliner Trucks Freightliner Trucks fleets can access the Alliance Service Advantage (ASA) program’s preventive maintenance, predictive maintenance, emergency repair, inspection compliance, record keeping and tire management services. Options include vehicle washing, substitute vehicles, licensing/permitting, fuel tax reporting and other programs. Programs from ASA include Express Assessment where a certified technician will assess a vehicle problem

Servicing solutions from OEM, dealer and network
Meeting challenges: Fleets focus on tire choices and tire management practices

[Editor’s Note: This column was penned by guest editor Jason Roanhouse, marketing program manager for Bridgestone Commercial Solutions] To meet an ongoing host of challenges, fleet managers are taking a progressive approach to the equipment their companies use to move freight. Today, that focus includes tires and tire management programs. Driving this activity are things like

Fleets focus on tire choices and tire management practices
TMD announces dates for 2014 quarterly brake training classes

TMD Friction, manufacturer of OEM and premium aftermarket brands Textar and Don, announced their training class dates for 2014. Fabio Jurchaks, sales and engineering director at NAFTA, commented: “The classes are in high demand and we have received great feedback from attendees. Not only do we cover foundation drum and disc brake theory and function,

TMD-Brake-Training
Mitchell 1 demonstrates benefits of integrated repair information solution

Mitchell 1‘s new ProDemand video highlights the benefits of using the ProDemand repair, diagnostic and maintenance information program, including how the SureTrack feature adds to the power of ProDemand with diagnostic tools such as Real Fixes, commonly replaced parts data and an interactive community. “Our new video illustrates how ProDemand has helped an actual Mitchell

Road Choice Truck Part enters heavy-duty truck and trailer all-makes parts market

Road Choice Truck Parts, a new entry into the heavy-duty truck and trailer private label all-makes parts market, will be present at the Mid-America Trucking Show to feature its growing line of high-demand parts, including air conditioning, air springs, air/electrical coils and accessories, brake chambers, exhaust products, lighting, shock absorbers and universal joints. Road Choice

RoadChoiceTruckParts