Service & Support Archives - Page 7 of 18 - Fleet Equipment Magazine
Meritor selects Vonic Fleet Services as partner in Meritor Service Point Program

Meritor, Inc. has named Vonic Fleet Services of Anaheim, California an approved service partner of the Meritor Service Point program. The Meritor Service Point program provides fleets and owner-operators with a network of Meritor-approved service partners. Each of these repair facilities carries quality Meritor parts installed by technicians trained with Meritor’s extensive technical expertise. “Vonic Fleet

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Now we’re talking: The heavy-duty aftermarket moves to build a new data standard

One of the biggest challenges facing the datafication of the trucking industry is getting everyone to speak the same language. The integration of complex technology systems is not unlike the integration trend you see within today’s powertrains. For systems to share data, they need to be able to understand each other. The same goes from

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Michelin introduces RFID technology, service upgrades

Michelin Americas Truck Tires has announced that Radio Frequency Identification (RFID) technology is being added to Michelin commercial truck tires and retreads, enabling fleets to better manage their tire assets throughout the full life cycle. In addition, the Michelin Tire Care tire maintenance program is being upgraded to include new features providing fleets greater visibility, assurance and

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Mack, Telogis offer free trial of Fleet Management Services

Mack Trucks and Telogis are offering a free 30-day trial of Mack Fleet Management Services with Telogis Fleet. Telogis Fleet for Mack is a comprehensive fleet management and telematics software solution that can be activated over the air and scaled to different fleet sizes. Utilizing proprietary data captured through Mack’s factory-installed GuardDog Connect telematics hardware,

Mitchell 1 unveils all truck makes shop management system

Mitchell 1 introduced its newest solution for the commercial trucking industry: Manager SE Truck Edition, a shop management software for repair shops that service all makes of Class 4-8 trucks. According to Mitchell 1, Manager SE Truck Edition is a complete system to help medium- and heavy-duty truck repair businesses streamline repair processes, improve communication

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PacLease strengthens PacCentral emergency roadside assistance program

PacLease, the full-service truck rental and leasing division for Kenworth and Peterbilt trucks, has strengthened its emergency roadside assistance program, PacCentral. The program is evolving into a proactive service to reduce and keep downtime to a minimum for PacLease customers, the company says. “With remote diagnostics that have been provided in our customers’ vehicles since

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Redline Detection provides Diagnostic Leak Detector to Volvo, Mack dealers

  Redline Detection has been chosen by Volvo Trucks North America and Mack Trucks to provide essential equipment that will be used to service Volvo and Mack branded trucks at all Volvo and Mack dealer network locations, including the new Volvo Mack HD PowerSmoke Diagnostic Leak Detector. RELATED: Take a photo tour of a Mack and Volvo

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Everco Heavy Duty introduces complete air conditioning repair kits

Everco Heavy Duty announces the release of 67 air conditioning (A/C) repair kits for the heavy duty market. These kits are designed to help technicians increase profits and reduce the number of comebacks. “When an A/C compressor fails, metal debris can contaminate the entire system,” said Ron Miller, product marketing manager for Everco Heavy Duty. “In

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Noregon updates library of JPRO training videos

Noregon has announced the release of an updated training video series. Each of the videos focus on a particular feature or function within JPRO Professional and provides viewers with instructions to access the tools that will enhance their capabilities, the company said. “For the training videos, Noregon consulted with ASE-certified technicians and chose the features

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Vetting vendors: Top tips for selecting your service providers

There’s no shortage of service providers in the trucking industry. To ensure that you select the right service for your fleet, we polled our panel of service provider professionals to ensure you ask the right questions. “The vetting process for outside providers is fairly simply but does take time to properly understand, ‘Who do you

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Where your service operation is leaving money on the table

When it comes to where you can most improve the efficiency of your service and maintenance operation, Renaldo Adler, principal of asset maintenance with TMW Systems, said that warranty work is where many fleets leave money on the table. “Fleets can have trouble tracking warranty covered repairs,” Adler said. “They likely don’t have a warranty

Love’s to expand truck maintenance services nationwide

Love’s Travel Stops & Country Stores Inc. has announced that it will expand its truck maintenance program at all travel stop locations nationwide to include additional services to existing truck tire care and light mechanical options. The additional maintenance offering focuses on oil changes to the motor, transmission and gear boxes and is complemented by preventive maintenance