Support Archives - Fleet Equipment Magazine
Right here, right now: Busting three myths about remote diagnostics

Here’s a riddle for you: If time is money and timing is everything, what would it mean to your fleet to save a big ol’ sack full of cash on truck maintenance? In the words of the Red Rocker himself, Sammy Hagar, on Van Halen’s 1991 hit Right Now: “It means everything.” That is what

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Watch: Truck parts inventory management can be easier than you think

If your fleet tends to buy too many or too few truck parts, or if you have a tough time keeping track of warranties, implementing a truck parts inventory management system might be the cure. Click here to watch more of FE’s On the Road video series. Here is a transcript of the video: If

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Dobbs Peterbilt formed to create one dealership group

Dobbs Management Service announced that it will rename all of its Peterbilt locations nationwide as Dobbs Peterbilt replaces the name for its two wholly owned dealership platforms, Peterbilt Truck Centers and Western Peterbilt. “The planned unification of branding across all of our stores is part of a larger effort to operate all Dobbs truck dealerships

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Verizon Connect releases Roadside Assistance for Fleet

Roadside Assistance for Fleet is now available for Verizon Connect customers. Verizon Connect says the service connects admins and their drivers to 24/7 emergency roadside service. From the live map or the field app, customers can access services to get drivers back on the road. The company says key features of the program include: 24/7

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Aperia Technologies introduces virtual training infrastructure

Aperia Technologies Inc. has introduced a virtual training and support platform for use when in-person training and support is not possible. “The demands on the trucking industry to move goods urgently across the country are significant, downtime is more costly than ever, yet in-person training and support is challenging with social distancing and shelter-in-place orders

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Why you need to make last mile service a top-of-list priority

Pick-up and delivery duty cycles and harsh road environments can impact your last mile vehicle component lifecycle. Uptime is crucial when it comes to delivering to consumers door, so don’t overlook your service needs. Here are the top application-facing considerations. E-commerce is here to stay, and with the tremendous growth in this industry comes a

Ideas for reducing equipment costs across your fleet

It’s time to start cutting costs. FTR noted late last week that it views February as likely the last positive for its trucking condition index. Ouch. Not a fun headline. But that’s our short-term reality. Smart fleets will start optimizing its equipment utilization, squeezing out every fraction of fuel efficiency they can, stepping up their

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Improving your truck shop operations when you need it most

There’s no time for downtime. In your truck service shops, you’re balancing social distancing, perhaps altered truck maintenance and technician schedules, while maintaining the highest degree of safety and service efficiency. For ideas on how to support everything that depends on your maintenance process, how to stay on top of emerging fault code trends and

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How trucking is doing more during the Coronavirus pandemic

Today demands adaptability and flexibility. The Coronavirus pandemic has brought with it market uncertainty that will likely have a long-term effect. But one thing remains certain: Trucking is essential. As the fleet managers responsible for running the trucks and managing the drivers that are delivering essential goods, strong fundamentals will enable creative uses of your

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Eight common parts inventory headaches, and how to avoid them

It’s already enough of a headache to have to send a truck in for maintenance—pulling a truck from its route for an extended period of time is, of course, not a good recipe for making money with that asset. But if the shop doesn’t have the right part when the truck gets there? That headache

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Keeping up with scan tools

Why is it important for truck fleet service facilities to keep up with new fault code data and scan tool and diagnostic system updates? “It is imperative that a shop’s diagnostic and scan tools always operate the latest version in order to repair all makes, models and components,” says Jason Hedman, product manager at Noregon.

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Thermo King expands transport refrigeration maintenance program

The company says Performance Advantage provides customers with a set of maintenance programs designed to extend the efficient operational life of their transport refrigeration equipment, increase uptime and reduce costs.

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