Freightliner Custom Chassis Corp.'s 24/7 Direct app

Freightliner Custom Chassis Corp. releases customer-service app

Freightliner Custom Chassis Corp. (FCCC) has released a mobile app that connects customers with its nationwide dealer and service network, regardless of time of day or geographic location.

The 24/7 Direct app from FCCC is available free of charge and provides FCCC customer service by putting the entirety of the FCCC dealer and service network in the palm of users’ hands.

“We design and build products made for people who love spending time on the road, which means the need to locate and connect with a dealer or service center can happen anywhere,” said Bryan Henke, manager of product marketing for FCCC. “The 24/7 Direct app makes that network even more accessible and effective for our customers.”

The location-based app uses GPS coordinates to provide customers with information on the closest dealers within a set distance, from as close as 25 miles up to 250 miles. App users can then connect with an individual dealership via phone or email; users can also connect with FCCC directly via phone or email via the app.

The 24/7 Direct app is available for Apple, Android and Windows phones.

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