Heavy-duty truck shop benchmarking aims to analyze shop through-put to improve your service processes. Moving trucks in and out of bays faster is one thing, but making sure that you aren’t doing at the expense of high-quality repairs is the real challenge. What you don’t want are comebacks. It’s bad for the fleet and bad for business. Benchmarking brings together all of your service data, highlights best practices where they’re working and notes the areas that your shop needs to improve upon.
It’s important to be sure, but where do you start?
Fleet Equipment’s Data Center has some thoughts on that. Watch the video above for tips from Lee Lackey, Noregon product manager.
Fleet Equipment’s Data Center is sponsored by Noregon. Subscribe to our newsletter to catch every episode as we’ll be diving into use cases, talking with the data pros and making data usage approachable.
