Carrier Logistics automates residential delivery scheduling

Carrier Logistics automates residential delivery scheduling

LTL carriers now have a text-integrated customer-centric solution for managing a growing number of residential deliveries.

Carrier Logistics Inc. (CLI), providers of freight management software for Less-Than-Truckload (LTL) fleets, announced its residential delivery automation system: Appointment Automation. LTL carriers can enable the text-integrated solution in their CLI FACTS software.

“With our Appointment Automation, LTL carriers can eliminate the complications that come with making residential deliveries, where scheduling drop-off times has become a moving target, the size of the truck is sometimes restricted, and communication with the consignee is difficult,” said Ben Wiesen, president of CLI.

Features available in the CLI Appointment Automation system include the following (described by CLI):

  • FACTS automatically sends e-mail and text messages to final-mile customers. These messages prompt recipients to select their preferred delivery time via a user-friendly mobile interface.
  • When customers confirm their delivery appointment, the system automatically creates the appointment in FACTS, schedules the delivery in the delivery optimizer, and provides visibility to the original shipper.
  • FACTS automatically sends reminders to confirm that customers haven’t forget about their scheduled delivery times.
  • Customers are sent real-time updates on the status of their freight, from being out for delivery, to ETA updates, and finally delivered, enhancing overall communication and experience.

The CLI Appointment Automation will be included in upgrades of the FACTS software.

You May Also Like

Noregon adds Fault Guidance, bi-directional testing to JPRO

The new JPRO update also includes an optional Technician as a Service (TaaS) add-on.

Noregon-JPRO-update

Noregon released an update for its JPRO commercial diagnostic and troubleshooting application, which includes new bi-directional tests, Fault Guidance and an optional Technician as a Service (TaaS) add-on that gives customers remote support from master technicians.

According to Noregon, Fault Guidance is an embedded troubleshooting feature that features troubleshooting steps, wiring diagrams, and more. The new list of bi-directional tests cover both on- and off-highway assets. These bi-directional commands include cylinder cutouts, forced DPF regens, aftertreatment injector tests and more, according to the company. Off-highway additions include manufacturers such as Kubota and Komatsu, while Noregon says more on-highway tests were added for PACCAR, Detroit and others.

Powerfleet, MiX Telematics approved for business combination

The combination is expected to be complete in the first week of April, after which the businesses will be branded as Powerfleet.

Powerfleet-x-MiX-telematics-integration
Scania speeds up autonomous transport pilot program

Equipped with Plus, Scania has been testing its trucks in Sweden since 2021 — now it plans to expand operations throughout Europe, this year.

SCANIA-Logo-vector
IRS clarifies: RNG cleaning and conditioning equipment eligible for tax credit

RNG Coalition notes a correction to an investment tax credit proposal regarding RNG cleaning and conditioning equipment.

RNG-Coalition-logo-ITC-technical-correction
Stellantis and UFOFleet form partnership

Stellantis says it chose UFOFleet for its proven customer experience, flexible technology and deployments with leading global brands.

UFO-Fleet-Stellantis

Other Posts

PrePass comes to four new states, adds 116 sites

With this expansion, the PrePass Safety Alliance says fleets with the PrePass app now have 20 percent more bypass sites nationwide.

PrePass-logo-large
How fleet management tools can help increase fuel efficiency

From fleet cards to EVs and data, all work together to help save on costs.

generic-fuel-efficiency-fleet
Careful considerations for new EV landscape

Ryder released a whitepaper to help customers make informed EV decisions, including assessing fleet needs and calculating cost.

EV-uncertainty-questions-electric-generic-charging-fleet-infrastructure-truck
SKF helps Maverick Transportation keep wheels attached

Having a wheel fly off while driving can be catastrophic, and SKF says TraX and Road Ready help catch issues early.

SKF-Road-Ready-TraX-wheel-telematics-Maverick-Transportation