This is not true. A lot of shop managers, shop foreman’s or garage managers want to rely on a computer system to lower their costs. A computer system alone does not lower costs. For some illogical reason some fleets believe that once you install the software, if the project gets competed, it fixes everything, lowers costs and you become the master of your domain.
Long before the costs hits the reports, it is right in front of your face. A computer system tracks the makeup of costs, applied labor and parts/consumables used. Here’s an example of a real-word situation: a client had a software Cadillac system, three guys managed the data, we refocused them, assigned them to vehicle repairs, simplified the system (still Cadillac) and cut out a million dollars in real GL dollars in 18 months.