Vanguard Truck Centers opens new Texas facility
Mack Trucks and Volvo Trucks North America dealer Vanguard Truck Centers recently opened a new facility in Georgetown, Texas, expanding its sales and service support for the region north of Austin, Texas. The Vanguard facility, the eighth Vanguard Truck Centers location in Texas and the 19th site overall for the group, initially will offer $500,000
Michelin introduces digital services platform for fleets
Michelin has released a new digital cloud-based platform, Maestro. According to the company, Maestro streamlines the working relationship between service providers, fleets and Michelin with real-time digitization that reduces billing errors and improves service turnaround time. Maestro’s scheduling and real-time communication features are designed to help with productivity for servicing vehicles and planning for future
Inside the truck data integration: Navistar, Samsara
There have been a slew of integration announcements between OEMs and technology service providers, which sound great on digital paper, but what do they really mean? How far does the integration go? Where do you see the data? How can you, as the fleet, make the most of it? In the first of a series
DTNA’s SVP of engineering, technology on automated trucks, electrification and how it all connects
As an end user, it’s easy to take technology for granted. As soon as it shows up and works effortlessly, we assume that it has always been this way. But the seemingly limitless solutions new equipment and technology provide were brought to the market through the countless endless hours of hard-working engineers; engineers like Dr.
From pen and paper to data automation: A quick-start guide to truck service dashboards
Glance around your office and tell me if this sounds right: The room is stuffed with stacks of service documents and hand-written notes, whiteboards covered in ink, a few filing cabinets filled with years of archives, and a desktop computer with folders full of Excel sheets. To the untrained eye it’s a daunting, unorganized jungle
A service dashboard data use-case: Truck tire maintenance
If you’re just dipping your toe into the dashboard deep-end, finding a system to help provide visibility and control of your fleet’s tire program is a good place to start. To that end, Dana has developed its Rhombus TireAnalytics dashboard, which was created to give a fleet visibility and control of its tire program to
How do you know that your service dashboard data is accurate?
James Griffin, chief operating officer and chief technology officer of Fleet Advantage, says he advises his clients to invest in a service dashboard because it keeps data secure and consistent. “The data used to create dashboards is generally sourced from defined data sources and not easily modified by multiple users,” Griffin says. “A spreadsheet can
Thermo King launches elite service delivery model
Thermo King has announced the launch of Blue Track by Thermo King, a new elite and standardized service excellence model that the company says will soon be integrated into participating dealer locations. By the end of 2020, nearly all regions within North America will have Thermo King Blue Track dealer representation, the company said. Thermo
A fleet view of the latest truck technology
To truly take advantage of the latest truck technology, you have to do more than spec it. You have to do more than analyze it. The real key to making technology work for your trucking operation is something far more difficult: communication. You have to talk about the technology, understand its uses the same way
Azuga publishes Q2 2020 fleet driver performance scorecard
Azuga, a provider of connected vehicle and fleet technologies, has published a ranking of the top fleets, by industry and driver, in Q2 2020. Azuga’s Fleet Driver Performance Scorecard is based on data captured by Azuga’s system, which combines hardware and software to help fleets improve customer service and lower costs. Azuga analyzed more than
