How to capture the right data during truck service

How to capture the right data during truck service

There’s a common saying when talking about capturing truck data: Junk data in, junk solutions out. When you’re making equipment decisions, whether it’s when to buy a new truck, when to do the next PM or when to stock your next round of tires, you can’t just guess–you need to use data to ensure you’re operating as efficiently as possible. That means capturing service data.

Consistency is key.

Consider tires. While there are plenty of service solutions that can capture fault code and service information, tires are still a stand-out segment that requires manual data capture. You want to be certain that you’re building a database that can be imported into a future solution. So let’s use this as a benchmark use case for collecting data.

Here are the basic data points you’re probably already collecting:
• Tire pressure,
• Tread depth,
• Mileage, and
• Position.

What you should add is:
• Tire brand,
• Series,
• If it has been retreaded,
• Number of times retreaded, and
• Retreader.

The next step after that is:
• DOT casing age, and
• Reason for removal.

Now, that’s a lot to record during services and the fact is that tires get rotated, pulled or put in a new position without a second thought. The real challenge is making sure you stress the importance of recording that information in a consistent way. You need uniform units of measure and tire nomenclature. It might look like a bunch of columns and rows, but if they’re uniform, that’s a lake of data that the right future solution could analyze and tell you where you’re leaving money on the table when it comes to tires.

For more tips on data collection during the service event, watch the video above.

Fleet Equipment’s Data Center is sponsored by Noregon. Subscribe to our newsletter to catch every episode as we’ll be diving into use cases, talking with the data pros and making data usage approachable.

You May Also Like

Cameras are coming to trailers

What you see–both behind your trailer and inside of it–might surprise you.


Cameras, once taboo in the trucking industry, are now almost ubiquitous inside the cabs of new trucks. At very least, the latest and greatest advanced driver assistance systems employ cameras for things like lane departure alerts and lane keep assist, to name a few technologies. Many fleets are putting outward-facing cameras in cabs to provide more context to safety related incidents in the battle against aggressive litigation. And let's not forget that we all carry a camera in our pocket pretty much every minute of the day. So, it shouldn't come as a surprise that trailer cameras--both cameras that give you a view of what's behind the trailer and cameras that show you what's inside the trailer--are a growing trend and were on full display at this year's ATA's MCE.

The importance of ongoing technician training

Plenty of time is spent talking about the importance of training new technicians, but ongoing training is just as important.

Data Center Technician Training
How preventative maintenance can help you avoid the dreaded engine fault code

If you’re not doing the right maintenance on your trucks, you will start to get fault codes, sometimes at inopportune times.

The steps your shop should take as the zero-emissions future becomes a reality

Just because things are changing doesn’t mean the changes are going to make a dent in your profits or your ability to run a smooth fleet operation.

How CARB sustainability requirements could affect your fleet, and what you can do

Don’t think that just because you’re not in California, you won’t be affected by these requirements.


Other Posts

Truck service ventriloquism: A mechanic’s unforeseen tale

Believe it or not, trucks are unknowingly themselves all-star ventriloquists.

Fuel Efficiency Faceoff finish line

Now we come to the answer to the question that started it all:  How fuel efficient can a new truck driver be? Related Articles – Tim Hortons adds Volvo VNR Electric trucks to its fleet – Bendix Monterrey, Mexico technical center marks five years – Class 8 orders show expected decline in October, FTR says

Five truck trend takeaways from November

The biggest stories from November focused on the latest truck trends, all in one place.

Continental adds valve cap sensor to digital truck tire monitoring products

The sensor cap relays tire pressure readings for all Continental digital tire monitoring solutions.